Artisan Bistro

Before attending the last show of Les Mis, I found Artisan at the Ritz for a fancy birthday dinner. Nicely appointed restaurant with a peaceful air. The wait staff was friendly but not greatly efficient. Were they short handed? The table beside me waited way too long for their food. I'm glad I gave myself 2 hours for the meal. It worked out ok. I had the mushrooms as an app (interesting but meh on flavor), the short ribs (came through as melt-in-your-mouth and best thing of the dinner), the asparagus (partially tough and flavorless), and a crème brûlée (ok but not exact) to finish my meal. I did enjoy the rich Australian Cabernet Sauvignon, although 2021 was not greatly aged. What I thought would be an outstanding experience was just .. good.

Good enough, barely.I am at the Ritz, arrived late and wanted to eat before retiring. The good news is this place was open and available (not always the case at Boston hotels). The bad news is the food was very meh. Clam chowder too thick, more of a stew, too much bacon. The lobster roll was better but still just ok.It'd be nice if the Ritz improved this place.

Stepping into Artisan Bistro was like finding a hidden gem in the heart of Boston. From the first bite of the Tuna Crisps to the last spoonful of the Braised oxtails with Pappardelle, each dish was a delightful surprise. The short rib chorizo eggrolls were flaky and packed with succulent meat, a true treat for the taste buds! And the Berry & Nut Salad? Simply a burst of freshness! The cozy ambiance and the cheerful staff only added to the charm of the evening. Artisan Bistro has quickly become a favorite of mine, and I'm already planning my next culinary adventure here!

Fantastic attentive waitstaff at this bistro. The mussels were fantastic. The red cherry tomatoes were delicious and also the mussel too. The sour dough bread was good too. The truffle fries were made for 2-4 people. They were garlicky good.

Lovely ambiance, stellar service, and delicious eggs Benedict!! We love a perfectly poached egg

Convenient restaurant located in the Ritz Carlton. Our waitress, Sandra was amazing. She remembered our kids name and really made us feel welcomed. Breakfast Menu:Kids chocolate chip pancakes - perfect size of pancakes although my kids never finished the whole thing. Vermont yogurt - deliciousCrispy bacon - deliciousBagel & cream cheese - a bit expensive but son loved itCereal - son was happy that Sandra ordered fruit loops for him!Dinner menu:Lobster roll - delicious and the french fries with truffle oil was amazing (my son switched fries with me)Kids chicken tenders & fries - the kids loved it so that was greatService - the lady serving us was really niceThe restaurant is convenient and when my kids are too lazy to walk to get dinner, this was our go to place. As a bonus, the staff was amazing. We can't wait to come back.

Artisan Bistro is the whole package: simple delicious food, delivered by seasoned hospitality professionals like Noelle, in a beautiful modern atmosphere. We enjoyed a fruit platter, oatmeal, breakfast sandwiches & a kale Caesar with possibly the best Caesar dressing I've ever had. We were celebrating a football win and Noelle even brought us a celebratory dessert! She couldn't have been more friendly and welcoming. We will definitely return to Artisan Bistro!

We have been there twice now and every time waited a long time for our food. This last time we went for dinner and the salmon was overcooked, the pancetta was very tough and chewy. For the brand and cost you would expect service and food to be held to a higher standard. The only thing I enjoyed was the cucumber refresher mocktail. Very disappointing

Myself and 2 other individuals went for brunch on a Sunday recently. Our reservation was for 11:15 and we had tickets for a 1pm show at a theater that was a 5 min walk away, so we figured we had enough time for a nice meal. We put our drink orders in after a couple minutes which was nice. It was then close to a 30 minute wait just to get our food order taken. Followed by an additional 30 minutes to get two of our three entrees. There was apparently an issue with the third entree which caused a further delay. We did not receive the last entree until almost 12:40, 20 minutes before showtime. The frustration caused by this made it impossible to enjoy any of the meal. The third entree was comped which was nice however I still can't recommend this restaurant. The communication was poor and the manager who was continuously walking around didn't even bother stopping by to apologize. For the price and the fact that it's the Ritz Carlton, you'd expect much better service.

Ate here on a Saturday before a show at the Wang. Service was perfect, server ver attentive. I had the price fixe for dining week. App. great, duck confit tender w a great bean and pepperoni sauce. What a great place before the theater. Loved it!