Bonchon

Remembered, my first experience here not being very good (about two years ago), due to their being an overzealous waiter who talked our ears off about everthing from sneakers to hats and that the Korena Fried Chicken was overcooked. I always feel like some places deserve a second chance, so since I work close to this location I decided to give it a redo.Took a trip during a late lunch break, after the noon rush, and found the place pretty empty. Interestingly enough, it still took someone over f ive minutes to even acknowledge that I was even there, even though there was a lady behind the bar - just steps from me. Someone finally came and took my order of the chicken strips, fries, and a drink. While waiting, I noticed that some of the tables weren't clean. I'm sure that the lunch rush was just ending, but no one was really attending to the tables during my time there. My food came out, after a little wait, and the presentation was OK, but the fry order looked a bit light and I had to ask for ketchup, even thought there was a little place for it on the fench fry holder. I was then given half a container of ketchup (see images). The taste of the spicy sauce was nice, but after a single bite of each chicken strip the batter fell right off of the strip. I don't recall ever seeing that before. I don't know what to do after this visit. I guess we'll see.

If a place is bad, I normally just don't write a review, but i was truly disappointed in this place. I ordered via Uber eats that said my order was ready when I'm fact I still had to wait another 10 mins to get it even though it was completely dead. The pickled daikon tasted like it didnt sit in the brine long enough. The wings were also not as crispy as normal Korean fried chicken is. In fact, they were incredibly dry.

The dining area was clean and empty when my group of 4 came in for a late weekday lunch. Even though the restaurant seemed kind of dead, the service was pretty slow. Maybe there were a lot of online orders, but I didn't see many people coming in for pickups either. The server was basically non existent. I thought she forgot about us at one point. The table ordered some edamame to start, but it came out to the table barely ahead of main dishes. I ordered chicken bibimbap without mushrooms. The veggies and chicken had a really good taste, but bowl was mostly rice and quinoa. The ratio was definitely disappointing. If there had been a batter ratio of mix-ins to grain, then my experience would have been more positive. My coworker's wings looked great! So I would try something else in the future. More attentive service could have improved the overall experience.

This is not bonchon Feels like wing stop to be honestWhile the wings had flavor they lacked the crunch and coating that Bonchon is known for. That is why I drop 40 mins to this location.One person serving all tables in place Fries lacked crispSliders were ok Was very upset they closed SugarLand location. Their food never disappointed I will it be coming back to this location. Been to Bonchon in 4 different states and this location was by far the worse.The lady serving us was very professional and nice.

Came for a casual dinner with friends. The restaurant was situated in a complex area. Plenty of parking on site. We ended up ordering the 15 piece drumsticks. You can switch flavors for every 5 is what we were told. We ordered half soy garlic and the other half the new flavor they released this month (which is basically their soy garlic and spicy mixed together). The had another new flavor called Korean BBQ. So even on a regular day, the sauce choices are limited - which is a downside for me. The drumsticks are HUGE! We were in shock! Definitely worth the cost for sure. The flavors we chose were good. And the service was quick. Definitely will consider coming back. While the sauce choices were limited, the amount you get was well worth it.

Excellent food! Mild garlic and soy sauce, or spicy sauces. I wish I had taken a pic when it came out, but all that is left are some bones :). We also ate the chicken friend rice (yum!), popcorn chicken, and a new to us dish "Japchae" (glass noodles, red peppers, carrots, spinach, mushrooms and thinly sliced marinated beef flavored with Bonchon soy garlic sauce and stir-fried with sesame oil), also yum!!! Complimentary pickled radishes to cut down on the spice if necessary, but super yummy alone!! This place is legit if you want a real taste of Korea.

Excellent food, great ambiance and the drinks from the bar are really good! I will be back for sure!

DO NOT COME HERE. And honestly, this branch of this franchise needs to be shut down. They are using ketchup instead of katsu sauce. It was terrible. When I pointed this out to our waitress, who was very sweet, she brought over her condescending and rude manager. The manager tried to "explain" to us that katsu is actually just "ketchup sauce". She also insisted the menu said this until I made her show me where on the menu, which clearly said KATSU SAUCE.I pulled out my phone and showed her photos of what katsu sauce looks like, it is a brown sauce that's tangy and sweet - it's based on worchester sauce.My husband and I ordered chicken katsu, and the POINT of the dish is it be served with KATSU SAUCE!! It had ketchup instead!!! The manager did send the dishes back and we opted to have them covered with spicy mayonnaise instead. It was just not good.I was so disappointed. I brought my parents here to show them a Bon Chon because I loved the one in downtown Houston, I was so embarrassed. This one was a complete mess. The ketchup as katsu sauce is not the only issue. The only "upside" is the restaraunt comped one chicken katsu for the trouble.The manager claimed that this Bon Chon was actually not really the same as the general chain franchise. Well, what do the franchise owners think of that? She also claimed the recipes they got from the franchise said to use ketchup . This location also uses pepsi, not coca-cola products despite what their menu says. The manager just started saying they're update the menu to reflect the ketchup and pepsi, but from the same complaints over 4 months ago I know that was a lie . I'm not sure what the owner of this location is trying to pull - they're obviously cutting corners - the franchise itself needs to pull their licensing because it is damaging their image and not following what their menus say. My parents never want to try another one despite the Bon Chon in downtown Houston being amazing.Picture below is of Takoyaki covered in ketchup, I didn't have a chance to take a photo of the Chicken katsu.

went and ordered a lunch special and it was pretty cheap for the amount of chicken i got. Service was kind and attentive.

The food here is so good! Lunch specials are the way to go. Service is pretty slow as they are usually busy with to go orders but flavor definitely makes up for it!