Biggby Coffee

I am updating my review and decreasing my rating. I come to this location on 6 Forks Rd. about three times a week. I am a VERY frequent customer. All of the staff are so pleasant except for one of them- this is why I am lowering my review. I tried to get the name of this employee and it was not provided to me. She is short with glasses and never says a word to me whenever I come through the drive-through. She is incredibly miserable acting and unpleasant. I don't think she should be customer service. she sticks out like a sores since all the other staff are so friendly. My only other complaint would be that the food and drinks are way overpriced. I was almost charged $12 for a medium drink and plain bagel until I spoke up about it. I really hope management sees this review and remove this unhappy employee. Thanks

First thing to get out of the way is a disclaimer that I might be Biggby's biggest fan. So I'm probably a little more forgiving of some of the things I may pass sharper judgement on at other establishments. Ok, now that's out of the way I was so stinking excited when someone finally opened a Biggby here!! This location is a tough spot!! Being super familiar with the area, I wasn't put off by the difficult shopping center, but I hope this location is able to thrive despite the stress the physical location may bring. The traffic sucks, the turn in and turn out options to the shopping center suck, and the shopping center isn't the most attractively laid out despite the facelift attempt. But this Biggby location is a shining star in an odd location and they are killing it! The staff are so freaking nice no matter how busy they are. If you've never been to Biggby before, prepare your heart for every flavor combination under the sun. The number of flavor syrups Biggby offers is unreal! They also offer a number of sugar free options and non dairy options. I don't like overly sweet items, so warning if you're like me, ask to have the drink with one less flavor shot of each flavor your drink has. Their regular coffee is absolutely solid option. I'm a little snobby with my coffee sometimes, but I can't complain about their plain coffee. I drink it black, so I can't comment on the sugar or cream options but I'm sure they're just as plentiful as all the other options at Biggby. The only food I've gotten to try so far are the donut holes. No they weren't donut shop quality, but they were perfect with a giant cup of black coffee. The inside is super clean and spacious. The only thing missing for me at the physical location is some more intentional outdoor seating, but I'm sure the absence of it is part of the business plan to minimize location cost.

Biggby has something for everyone! The drink menu is so extensive, anyone can find something they like even if you don't like coffee! There are so many options: coffees, teas, lemonades, iced coffees, frozen drinks, etc. I ordered a caramel and vanilla latte with oatmilk and it was delicious. They have a 24 oz which is what sold me. The coffee was extra hot and delicious. This will definitely be my new go to coffee shop. The owners are so nice and really care about what they do. I'm so happy to have found this place.

For two people working and the drive thru wrapped around and customers inside they did a fantastic job getting these orders out!! One working the register then slapping gloves on the help with food items! The other server pouring espresso shots left and right drinks are flying honestly kuddos to them!! I got two lattes one was winter wonderland and a butter bear, once it was time for the server to make my order after finishing up realized they made the wrong drink and I told them no worries I'll take it because they're was no way I wanted them to remake a drink after going through such a rush. They thanked and I proceeded on the drinks were delicious and so was the service!!

This was my first time coming here after seeing advertisements on Facebook everyday about it . I went on a Tuesday morning where all food items is 50% off. I got the Turkey bragel and it was hot and good. The portion size was nice and the flavor was good on the plain bagel. I will have to try this place again and try the drinks because they look good as well.

This was my first time at this place as I was only in town for work. I thought on this Sunday morning that id just get a bagel and latte before making my travels back home. I had already scoped the menu before arriving so I knew exactly what I wanted: a bacon egg and cheese BRAGEL on an everything. My order was taken quickly even while being a bit busy. I thought to use restroom while I wait and there was no TP. So I went in men's room and same thing, no TP. Not only did both have No TP, but they weren't switching the TP out on the holders, there was just several empty rolls stacked in various places. Firstly, that's even more unsanitary than a public bathroom already is. Bc now the rolls sitting out and on backs of toilets. So I ask for TP and was told she'd get some when she could. I understood as she was taking orders. I sat and waited. My drink, a cookie butter latte with oatmilk, became ready. When it slowed I asked again for TP and she quickly went to get some which she tossed back on top of the toilet. After that I waited quite a bit for my sandwich. The lady said they had an "easy bake oven" for an oven which is why it was slow. This is where I knocked stars down. They had to make my sandwich FOUR TIMES. Yes FOUR! so first time they gave me Asiago bagel and I asked for everything (which the tag on it said my order correctly). Then the next was just an everything bagel plain. No meat and cheese. Then the next was meat and egg no cheese. Finally on the LAST time I got everything bagel with meat and cheese as I ordered. I was in the establishment about 40+ minutes between my food and my friends food which was bagel and drink. That was extremely frustrating. Took way too long and cut close to time to get the the airport ‍ by time I got my food, my drink was then cold but I was too over it and left. I don't think I'll come back here when I'm in this area again.

I checked this new place out close to my house, and it was just okay. I got a latte and a bacon, egg and cheese bagel, both were acceptable but not particularly craveable. The bacon on the bagel was microwaved, and the bagel wasn't particularly soft or fresh. I took the drive-thru, but the inside looked like a good place to read or do a little work. Maybe I'll go in there next time to get the full experience. The quality of ingredients seemed more comparable to a Dunkin than a gourmet local coffee shop.

I have fallen in love with the coffee shop. I get the buttercup latte and it is always good! Never too hot, temperature is just right. I pay about $6 for a 20 Oz and they have daily deals like BOGO and a rewards program. BIGGBY is my go to spot for coffee now, the menu is not overwhelming like Starbucks and more to choose from in comparison to Bread Co. The rewards program is not as rewarding as Bread Co, but for hot coffee this is my favorite. I did try an ice coffee in the beginning and it had too many ice pieces in it. I will Continue to support Biggby and can't wait for more to open around the Triangle.

Pleasant coffee shop (with a drive thru) located in an unassuming building just off the highway. Kelly was the friendly and patient cashier who took my order. I like that it's open early on Sunday (I came just after 6 AM). I'll likely be back! One caveat: the hot cup lids don't lock into the rim very well so be careful if you're adjusting your cup while holding onto the lid -- it quickly slips off!

Yummy!!! I did a white chocolate, caramel & granny apple iced latte. Wooooooo weeeeeee... it was delicious. I can actually taste the coffee as well as the other flavors. The staff is always friendly and very helpful. Stephanie made my drink. Kudos to her. The drink was sooooooo good. (My daughter and I actually went twice today. SMH while lol.) They immediately remembered us & greeted us with a smile. I think this is my new coffee spot. The variety that they offer definitely keeps me coming back. I can't wait to try some of the foods like bagels, muffins and cookies.