Benna's Cafe

Careful: OWNER HARASSING CUSTOMER and Demanding tips for a pick-up order. Have been a customer for a long time, stopped for a little while due to rude staff, but then returned. For about two years my husband and I would order from this place couple of times a week. The tab would come to good 20 bucks almost every time. For a corner coffee shop with prices of 4-5 bucks an item, 20 is a good check twice a week at least. So that's about 100 a month, 1200 a year. Many times, the staff would mess up our orders. I cannot tell you how many times. On top of it, poor customer service; we come every week, they act like they still don't know us. They burn bagels, put wrong cream cheese, forget splenda in coffee every time. The owner never says hello. Here is where it gets more interesting: we called the shop to find out why they put wrong cream cheese. In response my husband receives a PERSONAL message from the owner. She confronted my husband via personal message that she "cannot do anything about [his] personal preference" when again our order was messed up. She then literally schooled my husband over a plastic cup for dog water that they gave us. She stated that it was a curtesy to give our dog a water on a 90 degree day. Mind you, the business either has a dirty empty dog bowl with water outside or none at all. We forgot to take the cup with us. So the owner confronted my husband in the message stating we "littered" and that "trash belongs in a trash can, [insert name]". The owner did not stop there!! She CONTINUED to harass my husband over personal messages stating that he "needs to adjust his expectations and BEHAVIOR as a customer or take his business elsewhere". She said she is "exhausted by [his] unrealistic expectations as a customer". Word for word! There are messages to prove it. Exhausted by what? Us asking why the order is wrong? We're easy customers, we come, pick up & leave. Many times when orders were wrong, we didn't even bring it up. So basically--if you still choose to go there, HAVE YOUR EXPECTATIONS VERY LOW!I have given this ungrateful disrespectful business owner a lot of my money over the years. Frankly, ONLY because it is next door to me. But today was a grand finale. To add, the place has a very dirty cheap interior with dust all over the place. I have never in my life seen a business owner harass a customer! Not in US nor in many other countries I have lived/been!

Bennas is my favorite local coffee joint! It's cute, cozy, and consistently serves good, fresh coffee. I've only had their pastries a few times but we're always solid and a good selection! Indoors is warm in the winter, outdoor seating is limited but sunny in the spring.The baristas are friendly and cheerful and the wifi works, what more could you ask for.

We had so much fun! A great crown of people came out even in the rain. Art was purchased, coffee and treats. Great conversations and laughs ensued. In fact another Holiday Market will be happening soon. Be sure to check out instagram and Facebook.

I had my first visit to Benna's today (this is my first time in Philly), after receiving many raving reviews from friends and my partner (a Philly native). I was excited to say the least.When I walked in, I was immediately greeted by the Owner, Nancy. She gave me a huge smile, and the warmest greeting I've ever received at a café. Alongside Nancy, was Kerry, who provided an equally warm welcome. Their wide selection of sweet and savory treats gave me a huge assortment of choices; I went with the number 4 (a bagel sandwich with avocado, cream cheese and other goodies), and was treated to a wonderful flavor explosion. I got the Benna Cap (iced with oat milk), and was surprised with how remarkable it tasted; having never tried a Vietnamese style coffee drink.It's an incredible, intimate space with rocking music (Gorillaz and the like, some of my faves), and great personnel energy. I had such a wonderful time with my partner and will be definitely returning over the next week of my stay.Great work Nancy and team!

Cool spot. Yummy vegan bagel sandwich. Good coffee. They also have a bunch of vegan baked good as well.

Best coffee shop in town! The staff, the owner, the vibes cannot be beat. Don't even get me started on their signature drink, the benna cap (must try!) there are even complimentary complimentary dog treat for those on the go with their woofer. I'd be hard pressed to to find another coffee shop with this much warmth and personality!

A cozy and charming little cafe just off the beaten path. Suuuuuuuper friendly and the coffee and pastries/bagels are top notch. Really glad I stopped in.

stopped in on my way out of town and what an amazing ambience the place held. I had the homemade blueberry crumble cake with a fresh lemonade. My baristas were so kind and gentle, and made me feel right at home. I would recommend this off the grid coffee shop to anyone with taste

Chai vegan donut also good. Everyone here seems to be a regular; tons of people stop by just to say hi, often with their friendly dogs and/or kiddos. It's my go-to place to camp out with my laptop, mostly because it's a 2-minute walk from the pool/gym at Fitness Works. Can get a little loud (mostly because it's such a small space), but I feel comfortable chilling for as long as I need to. Unlike many other coffee/WiFi spots in South Philly, it's never so crowded/busy that I feel pressured to move on so waiting people have a place to sit.

Heaven on earth. I feel cradled at the bosom of every barista and their drinks are the very mother's milk of the gods. Emanating warmth, love and community, I found a chosen family here. Xo Bennas Cafe!