Arlan's Markets

Arlans is so much cleaner than our local HEB I've also noticed they are trying to bring in more selections. However the prices are much higher than the HEB. I am not in love with their off brand Best Yet. I do appreciate the cleaning and organization of the store.

Had a decent selection but workers are rude and act like they hate you for being a customer. I'm a millennial and thought they were rude. Everyone had ear pods in.

We were visiting Galveston and needed a few things. We arrived to a clean parking lot and inside the store was sparkling clean. Aisles are clearly marked and shelves were neat as you would expect early in the day. It's not a large store with tons of options but they do seem to have what is needed and expected at a good grocery market.

I spend more time on the east end nowadays. Arlan's deserves a reprieve. Yes, they can be pricey, but the next closest super market is fifty one blocs away. somethings they're pricey on, but you can find some reasonable good deals. The east end is sort of a city all its own, reflecting more of the flavor of an east coast city than the expansive west of Galveston Island that has not entirely a suburban feel, but the most you're going to get for Galveston. Dont expect sushi here, but you might find ox tails, calf's liver, and chicken hearts.

Two weeks ago I notified employees thy there were a dozen expired milk products on the shelf. Last week they were still there! I notified one of the managers. Today, literally two weeks later 7 of the expired cartons are still on the shelf!!!! Selling milk two weeks past expiration.This isn't the first time Arlan's he hd these issues. Watch out for expired meat also, and avoid any pre-made food from the deli section unless you want a nice bout of food poisoning.

I have one complaint can you please ask the little Latin girl with glasses the checker to at least smile say hello how are you? I'm spending a lot of money there and I expect the checkers to be a little bit more respectful little bit more at least say hello you know maybe she doesn't like her job I don't know but anyway you have a good prices on the meat.

My message is directed to Khristie S who left a comment seven months ago and said that she noticed that Arlans had old machines when she walked in. Christie asked, this island is old.My suggestion, if you don't like our island would be to leave our island. We Islanders tolerate the tourist who can sometimes be very rude. Your post borderlines. Very rude.

Walking in, you notice 'old'. the machines look scruffy, the lighting isn't great, the smells... hold your nose in the deli. When you walk in the door, the entire right side is all frozen sweets - mostly ice cream. This is a tourist town and I can see why...As for the produce? We watched one of the produce guys dump the newer stuff in with the older stuff. Let me define the stuff that had been sitting out - the tomatoes had moldy/black holes in them (really surprised there weren't any fruit flies). The jalapeños were old, wrinkled and nasty, a huge display of cantaloupes were just bad- I could go on, but it was the same with much of the other stuff. The exceptions were the potatoes, onions, avocados, garlic and cilantro.I had to buy a certain brand of toothpaste, but the only ones they had were smashed and I almost bought one, but you can't be too sure if they don't have breaks...Meats looked good, but we didn't spend a lot of time there.Hey! They had fresh-looking chicken feet.They have no fish except fish sticks and canned tuna. They do have a great selection of chips for such a small store - and lots of liquor, water, soft drinks...I watched as one of the staff replenished a shelf. The shelves were old, decrepit and VERY dirty and I couldn't tell if they were rusty, but I can't say they weren't. As far as the staff goes - they were friendly enough, but the word 'bedraggled' comes to mind. Mind you, if I had to work there, that would describe me, but it didn't seem ANYONE had a life force in them. We travel a lot and the store is probably the WORST grocery store we've ever visited. I should have taken photos.

I used Arlan's delivery service for the first time and it was wonderful. They actually had every item they offered on the web site, which shouldn't be unusual but is, and my order arrived at the early end of the time window thanks to a friendly, competent driver. Best overall service I've found on the island.

Customer service is not the best. I went back to get the difference because my mother was charged incorrectly on some items she purchased. Walked up up the cashier to see about getting the difference and she responded with why didn't she say anything when she was in line. When I asked if we could get one of the item for the same price that my mother saw I was told no. Never shopping here again that's for sure.