8:05am not an employee in site!
Brushes removed clear coat on both sides of my car.
Brushes removed my clear coat.
Thank Zips! I've always wanted an exterior glove box!
David C.
Aug 10, 2022
I honestly don't know why they have 2 lanes. One is NEVER open. If you want to use a card to pay on the working lane, it's broken too. You need to have the exact figure to pay, as you won't get change, which essentially means a forced tip. I had the subscription to the highest advance wash. Generally, at least 1 thing inside the car wash will not be working. If it's that initial soapy water bath that's not working, those carpet strips are about to scratch up your paint, for sure. Look, I know car washes can jack your paint up, but remove the clear coat? Damn. Safe to say my days using Zips are over.
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Malanee B.
Nov 21, 2021
Terrible, just terrible car wash. Doesn't clean worth a crap. Half the time there is no soap or barely any soap.
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Cheryl P.
Dec 10, 2024
As much as I wanted to NOT write this bad review, they have given me no option. Terrible customer service, terrible escalated customer service and the wash does NOT clean your car. Most of the washes are run down and machines don't work. The employees do not explain the membership correctly and you will be charged for something you didn't want. They refused to give me a refund for a membership I never signed for!
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A. V.
Jul 16, 2024
Screw this garbage buisness. I took my car threw here and it left scratches all over my truck and then some! this buisness is inconsistent and full of Avoid by any means and thank me later
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Md A.
Mar 6, 2024
Horrible service, big scammer. Without notification they will charge you double . Car wash was horrible, lots of times they don't even spray just let you go to automated wash.if you wash 3 times in one row to clean the car. That's how horrible it's.
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Nancy O.
Nov 16, 2023
Look out for their " promotions" they have posted all over their car wash sites, you might end up paying 4 times more of what their advertising
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Dan B.
Dec 6, 2023
I started using this company when they first came to Wichita,KS and today was the straw that broke the camel's back. Their service and quality has drastically declined. Steer clear from this car wash. The last 3 times I went it either closed early, something was broken and not working or the entire car wash was shut down because something was broken. And when it was working my car always came out of the wash still dirty or with spots. Very disappointed on how they were at one time the best in the city and now they are the worst. Fortunately we have plenty of other car washes in Wichita now and have other options to use.
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Debbie T.
Sep 4, 2023
I would not recommend Zips due to not taking responsibility for damage done to your car. They will not repair damage done if it's not due to damage from their workers. If the brush break a mirror or back wiper etc. they will not cover
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Sean S.
Dec 16, 2021
Do yourself a favor and go to Club Car Wash. Do not waste your time or money on Zips car washes. We have been members of Zips since they first arrived in Wichita. The place is run down and always closed for some reason such as maintenance and computer issues. Tried for three days to get a car wash with Zips and they are shut down. Complete waste of time using Zips. Please spend your money with Club. They are nice, professional and touchless. Zips has turned into trash the last couple years.
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Sara Y.
Dec 2, 2022
The car wash machine is out of date. I spent $25 for a wash. When my truck left the machine, it looked like it had just been rained on. There was still dirt all over the truck. A complete waste of money. He got my money for being new to town, but I will tell everyone not to use this car wash if you value how you spend your money.
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