Wig Lady

Would give zero stars ... Leann is horrible! Please avoid this place at all costs! She will be nice to you if she thinks she is getting a sale by way of the phone. Other wise, she is rude and does not have a bit of empathy. She is a manipulative, mean , grouchy lady that just wants your money money.

Went in to discuss options for wigs. My bestie who is also my caregiver was with me. We were greeted by the owner, but when my friend was just casually making small talk about hair loss the owner rudely interrupted her, pointed at her and said "this is not about you, this is about her" (pointing to me). I think that was uncalled for. It just seemed to me that she was focusing on how much the wigs cost and not what I was looking for. Although she finally decided to try a few on me, they were not on correctly making me look foolish. And because I had a budget I preferred to keep within, she basically referred me to another shop telling me that those were less expensive/more inexpensive. I actually felt judged and upset for how she responded to my friend. So unless you are in a high dollar range income, don't bother going there. It's more money talks, or the customer walks.

This place is a joke! My SIL is taking chemo and lost her hair. We ordered a couple of wigs online but couldn't get the color right. We made an appointment with the Wig Lady. We chose a wig and a wig cap at the price of $275.00. My SIL started wearing the wig right away. It wasn't long before she had a scrape on her head right at the front center edge of the wig. The netting was exposed. It is very rough and the edge was poking her even through the wig cap. We went back and the wig lady trimmed the netting. It still was scraping her head. I started looking at other wigs-even the $70 wigs I bought online- they all had soft material or lace sewn over the netting. We went back again. I asked if the wig lady could sew material over the netting. She said no. She told us that my SIL had skin condition and that was the issue not the wig. My SIL does NOT have a skin condition. She said, "I'm not giving you a refund. " I asked if the we could exchange the wig. She said no. And basically she had done all that she was going to do. What a rip off! The whole thing is a sham! Do NOT buy anything from this place.