Gerald C.
May 19, 2024
Would have made this a Five Star, but for the following: When checking in, no clerk at front desk, so used telephone, as instructed, to locate clerk. Went immediately to voice mail. Stood in lobby and raised my voice to contact someone. Nice you man finally showed up and checked me in. Didn't offer an apology for long wait. On second day, went out to pick up some necessities, and upon returning there was no luggage cart in the lobby, so had to lug five bags of items to room on third floor, making two trips. Recommend more than one luggage cart in each building. Also recommend travelers be respectful of their fellow travelers and return luggage carts to lobby, as soon as possible for subsequent use. All drains in our room were very slow. After taking a shower, the bathtub took 15 - 20 minutes to completely drain. Fan in bathroom sounds like a helicopter trying to land. Lot of squeaky doors. Couldn't get coffee out of coffee maker, probably because of no instructions, and process not apparent.Otherwise, good value and nice rooms. We're here for a week, so accommodations are what we need.
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LaKendra C.
Aug 1, 2023
This was an unexpected surprise. I rented a 3 bedroom 2 bath fully furnished apartment for a week. This property was beautiful and convenient. Super clean, great location and amazing staff. Shanny especially was super helpful and a great resource. I will only stay here from here on out.
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Arli L.
Jul 15, 2019
Cynthia and the entire Waterwalk team are incredible! From the moment we checked in, they made sure to get to know everyone in our family (down to our two pups). The were super helpful with anything we needed.The stay itself is wonderful. The room was very clean, the furnishings we're well taken care of, and anything you needed was always on hand or just a simple phone call away. The grocery shopping was very helpful, too! Also, as nice as it is to have access to the gym right next door, it's even better when that gym has a full service bar! The location is phenomenal! Being downtown and directly on the river was wonderful. I took my dogs for a walk down there each morning and night. Plus, there is a ton to do within walking distance. You can go to Delano, keeper of the plains, exploration place, go see the fountains, or attend one of the many concerts or food truck meetups just across the river. Of course this area will become even better once the stadium is finished being rebuilt!All things considered, this was the very best place we could have stayed. Not only will we recommend it to anyone staying a few days or a few months, but we might even staycation there in the future because of how wonderful it was!
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Gary P.
Aug 15, 2018
Terrible service during applications process. Has no concept of registration process. Clueless staff. Many questions unanswered.
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Jessica C.
Jul 26, 2019
Great value and super friendly service. Received a friendly greeting every time we came through the front door. They also have an excellent coffee bar. Our rooms were clean and welcoming. Great place for extended stay and he location for downtown business or pleasure is perfect.
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Isabelle R.
Dec 21, 2017
We came from Arizona and if you are looking for a place to feel like home this is it!! Has absolutely everything you need and more
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Gerald C.
May 24, 2024
This would have been a five star, except for the following. Went to lobby to check in and no clerk. Tried the phone, but call went to voice mail. Raised my voice and said "Hello, is anyone here", no answer. after 5 plus minutes, clerk showed up, no apology. Only 1 luggage cart in building where our room was, and people being people, was not always in the lobby. Parking lines need to be re-painted, especially the handicap spaces. People tended to park wherever, sometimes encroaching on the H/C space.On the plus side, rooms were quite nice and clean. Had no other issues.
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Travis D.
Oct 30, 2022
My wife and I were in town for a funeral and spent two nights here. We were not given the room (wrong floor and bed size) that were described on the site we booked through, but it was nice enough.The first night was fine, but the second night was horrible! I had about 10 hours of driving ahead of me and getting to sleep was the issue!There was a group of migrant workers partying in the courtyard with yelling, laughing, and loud music until well after 3am! I spoke to the front desk personally. I even resorted to called the police! TWICE!!!We've reached out to them only to not receive a reply. We have reached out to the site that we booked through, and they also have not received a reply.Stay here at your own risk and expense!!!
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Skyler W.
Oct 22, 2020
I have been here for the last couple years, this place is very nice with very nice staff. This is one of the best apartment that I have every stayed at but the only downside is Wi-Fi. The Wi-Fi is awful, they are some nights that it takes me twenty minutes to load up Netflix. This place would be perfect if the Wi-Fi was better. I had to spend a extra money to be able to have better connection to the Wi-Fi. I would not recommend college students or work from home adults because you can't be on a zoom call with out disconnecting.
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Emma A.
Aug 14, 2020
I'll be short and honest. Overall, this place has a lot to work on and I was disappointed.Positives: -Staff was friendly-Estate was pleasant looking and modernNegatives: -I arrived in my room and the floors were dirty. -The chairs for the dining room table had black stains of what looked like some kind of grease. -Although friendly, some of the staff (maybe half) was extremely clueless. One guy was so bad that he had a lot of trouble simply charging my card for rent. At the end of my stay, it turns out that they were overcharging me for rent as well and I'm currently waiting for a refund to be deposited into my bank account.-The worst part of the entire experience was the internet. The internet was so bad that, even when they upgraded me to their highest tier, I couldn't even load my email or much less watch videos. I had business calls that required solid internet connection but ended being dropped from the calls and having a terrible experience with such terrible internet. This company has gone extremely cheap in choosing their internet and frankly, they are cheating the customer by providing a service I wouldn't pay a single dollar for outside of here.-Not worth the price
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