Wag'en Tail Ranch Boarding Kennels

I left 2 dogs there when I went to Hawaii, and the dogs did great! I've had one of them in a kennel before elsewhere, and he came back skinny and hoarse like he just barked the whole 9 days. But this time, they were well fed and healthy. The manager is great with handling strong breeds and the dogs were perfectly happy when we picked them up. They even smelled nice! I highly recommend

I used to kennel my dogs here and it's decent enough as far as kennels go but it's all about customer service these days. There is to much competition in all business for customer service to be ignored.To be fair our dogs were never mistreated here and were always healthy and happy when we picked them up.We had to leave town on a days notice for 3 days. I called to see if there was room and there was. As we were pulling everything together time was slipping away and they closed at 1pm. I called to ask them if it was OK if I was 15 minutes late. It wasn't. She told me they were closed at 1pm and that was that. I don't blame her for wanting to finish work on time, don't we all, but "it's all about customer service" these days.

Wag'en Tails is the only boarding facility we use other than my pet loving niece's home. Our two dogs always go without protest and when we return they are happy to see us but not frantic. They come home contented and relaxed from their vacation. I have used this place for years and the experience is always positive. The one time we had to use another facility that is frequently recommended, the experience was quite different. That time our dogs came home and acted insecure, traumatized, and dehydrated for days! Never again! We will only use Wag'en Tails from now on. The staff seem to really like our dogs and they keep good records. One staff member, Toby, is a particular favorite of ours and the dogs. Toby always greets them by name and it is obvious from conversations with him that he knows their individual preferences and tendencies.

They are particularly good at taking care of older or special needs pets. Highly recommend.

I always love taking my dogs here. They always greet them with a kind smile and know them by name. Will always take my kids here when I travel.

Wag'en Tail ranch has always been my favorite place to board my dogs. I have hairless terriers and they always make sure they are warm in the winter and have their sunscreen in the summer. My dogs love the doggy park and indoor pool that the facility has. The manager and workers are always so sweet and genuinely happy to see us and our dogs and I feel secure leaving my dogs there. I have often received messages about how they are doing and always get a report card that tells me how they did! Highly reccomend this place!!!