Sunflower Travel

I traveled to Wichita from out of state to help with a large tournament and the organization chose Sunflower to handle our flights. Heather was amazing and went out of her way to assist with several travel change needs due to the national corona virus situation. Her assistance was very much appreciated and she went out of her way to make our travel go as smooth as possible.

On 8/4/24 my mother books a flight with Sunflower travel. Angie was the agent. The trip was to be 11/25-11/30. My mother, unknowingly, made the reservation under "Jeff", my full name is "Arnold Jeffrey". We decided this might be a problem with the TSA. Over next three weeks or so I tried to speak with Angie to get this correctly. It took many phone calls to speak to her (she never would return my calls). Angie told me she was too busy booking travel for the aircraft companies to address this problem. She final agreed to correct my name, but it would take TWO WEEKS?!? I did get an email saying it was fixed. Didn't think anything else about it.Fast forward to 11/30, I am at the TSA check point. The agent says "who's Jeff?" I explain the situation. He sent me back to the AA ticket counter to get it corrected. By the time that was done I had missed my flight. Apparently, Angie had only corrected the flight out, not the return trip. Best part? Was the only flight out that date.I still CANNOT wrap my mind around how an "agent" is too busy to make a simple correction. Then screw it up. Too busy with more important customers. Way to go Sunflower!!!

They arranged cruise in Alaska. Service lacking. Delayed/Late/Non-existent communication regarding steps needed to prepare for trip. Flight arrangements were too tight to make connection; I personally would not book flights so close together; flights missed due to tight connection & no support from Sunflower Travel as we worked through rearranging flights. ADA service arrangements very poor: the airline was not prepared, as Sunflower made poor arrangements. Heather (travel agent) does not listen to client needs & is difficult to contact for support & questions. Poorly organized trip. Sorry about going to the extra expense in using this agent. Not worth it at all!! Use a different travel agency or plan on your own. Service sub-standard. Not recommended!

I had never used a travel agent before and now I will never travel without one. The Angie at Sunflower Travels worked hard to make sure that we paid the best rates and guided us through every step of the process to make sure that we had a perfect honeymoon.

We had the best travel experience in Italy thanks to Devin and Sunflower Travel. Planes, trains, and automobiles...and boats. Sunflower Travel made traveling overseas seamless, relaxing, and enjoyable. We were able to take it all in without a worry about reservations, directions, or transfers. We will use Sunflower for all of our international travel.