Sugar Shane's Café

Energetic and helpful services staff. Great small town dive with coastal vibes. The ruby of downtown Augusta, maybe the unofficial city community office and watering hole. Great burgers, huge chicken strips and cold cold beer. Places like this often fail in one major area, fryers. I hate eating something out of a fryer at a small town eatery and it tasting like last month's oil. I've eaten at Sugar Shane's dozens of times and have yet to walk out wanting to suggest they clean their oil in the fryers. This to me is huge

Fun local atmosphere with yummy fried pickles. Shane was fun to chat with too. Great referral from the locals. .

Got an order to go. Our order was shorted by a side order of fries and a dessert. We called the restaurant and were surprised that they offered to bring the items we were shorted to our home, which they promptly did! Son-in-law LOOOVVVED the chicken tenders and raved over them. The chicken fried chicken was over-cooked and chewy. The okra was fine.None of us cared for the freezer fries. The dessert cheesecake that they kindly brought us went uneaten. It just did not taste fresh or yummy. Frankly, we tossed the fries and the cheesecake.But, we felt that their effort in remedying their mistake with our order coupled with the three-day's-long raving over the chicken tenders served to redeem the experience. *Menu said in our meal's description that rolls were "available upon request". We thought that implied that they were included in the meal cost, but we were charged extra for them, so just be aware of that. These were also not homemade, but we did like them. We would order chicken tenders and okra again.

After driving a 12 hour day from Albuquerque, I asked my Airbnb host for a suggestion on where to eat: so here I am at Sugar Shane's Café. So I stopped for a nice dinner: small battered fish with onions and coleslaw. Just right. The batter on their fish & onion rings is very light and crispy. I do recommend. Fun stuff here and friendly wait staff.

Fish and chips were excellent, place was clean and the staff friendly and helpful. But the food was the best

Just had a run in with the manager of sugar Shane's, it's been a long day and I just wanted a drink. I'm 23 years old and never once had a problem with my Texas ID. I went in for a drink and the manager refused to serve me, stating that my drivers ID had looked nothing like me, although I have plenty of friends in the area that claim otherwise. He did not scan my ID nor believe me after I showed him older pictures of me. He was very dismissive and argued that I was "not worth the risk". I also happened to notice that during my stay he was very friendly with the younger girls working behind the bar. Not sure that's a good a look on the company. Told me to go to the Mexican bar instead because they 'might' serve me there. Complete waste of time.

I updated from four to FIVE stars today- 12-4-2024 - lunch. The best chicken tenders in the Wichita area I've EVER had and I know chicken because my uncle owns one of the main chicken restaurants in southeast KS, where they KNOW fried chicken and Sugar Shane's chicken tenders are right up there. Now, if they'd just make some german style potato salad and german slaw to go with the chicken. Service was great, food was delivered hot, mashed potatoes and gravy were also spot on. Good ambiance.

We had great service and I loved the flat bread Mac and cheese pizza! The vibes really make you feel in paradise!

Meh. It was okay. Servers were kind but service is questionable. I initially received the wrong order. I notified the server asthey put it down then watched them serve the same basket to another table. My husband enjoyed his chicken fried steak.

Seafood Night was a huge disappointment. The person that seated us was nice but she was also bartending. There were empty tables and at least 4 waitresses that walked by us and took orders from people who arrived after us. I finally walked to the bar and asked if someone would take our order. About 45 minutes after we arrived we were served our food. The hush puppies were good. The crab cakes were good but were served dry. No remoulade at all. My husband's fried cod had an odor and taste he didn't trust so he left them on his plate. The snow crab claws are just like the ones at a Chinese buffet but maybe not as good. We asked to have a reduction on our bill to compensate for the fish but that did not happen and no one, NO ONE, even talked to us about it. And all this cost us $100. My husband was born on the east coast and visited there often as a child. He has fished all of his life, so he knows when fish and seafood are off. Our advice is to save your money and go somewhere else.