Stutzman Refuse Disposal

They seem to do a good job picking up our trash each week however, the receptacles they provide could be better. I asked them to replace a trash tub that had a large crack on the back side, they brought one that had a hole in the lid.

So my trash got missed again this week. I guess standard practice it to just make a note and wait for you to call. Seems someone blocked the alley, so their solution if for me to drag my carts 100"+ to the street out front to make it "safer" for them. Didn't matter that they've been in the alley for over 35 YEARS! Glad I'm young enough to still drag them out front so it's "safer" for them. I wonder if they are as kind to the older among us. Take a guess...

Only have this one issue and just kind of puts in perspective with what's wrong in our world today. So my trash didn't get picked up on it's normal day. I let Stutzmans know what had happen and asked if someone would the in area that next day, when I finally got to speak to a rep I was told it would have wait til next pickup day cause no one was in the area and to just put another week of trash on curb along with the trash that didn't get picked up previously probably cause it was a substitute driver that day. Now out in the country yeah no problem doing that but I live in town,so in my eyes that's kind of tacky isn't it? You think with a city contract that they would eat a lil diesel and come do the right thing.

Our trash guy would get 5+ stars because he is excellent and will make sure the trash gets dumped and one week we forgot to put the can down at the road and he got out of his truck and dumped it for us. However the recycling leaves a lot to be desired. One week they never came by and when I called they said harassed me about when it was put down at the curb and when I told them the night before trash day they asked if I was sure. Well no one on our block got their recycling dumped. Another time they didn't even get half the can dumped. I was off work that day and went to pull the carts up to the house less than 5 minutes after the truck came by and noticed it wasn't empty and called they said well someone must have gotten wedged in the can and they did their job so I'd have to wait two weeks until the next time. Are you kidding me you didn't do your job and empty the can. Too bad this is who we have to use or otherwise I'd be looking somewhere else.