Morvin K.
Jan 7, 2023
Friendly staff , great service and we all got really nice haircuts. Ladies were gentle and loving with kids . I wish I lived in wichita
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Charles C.
Apr 16, 2016
For a national chain, it's a solid hair cut. I've never had the same person twice unfortunately. However, they provide notes that help the next person. The sound of all the TVs are off. It's weird. It echoes and is annoying. All the TVs don't need sound. Really one or two. It's pricy for a haircut but they ladies are usually very nice and I don't find them to be overly nice where it comes off fake. For me, cut my hair and let me go about my business. They don't push their products upon you. The wait is sometimes a bother. For me, three major things keep it from a 5-star rating* TV echo* what seems as high turnover* the price4-star it is. I'll return and recommend to friends.
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Larry M.
Apr 3, 2018
Great service. Exactly as advertised. I couldn't care less about all the sports junk. I am not going to a sports bar, but the haircuts I have received here have been excellent. The customer care is amazing. They use real hot towels. When other places only advertise it but don't deliver. They even give you a drink while you wait and the price is reasob
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Ann V.
Jan 2, 2018
I'm very disappointed that you can not call in for an appointment. Your log in through the internet did not work, my next option should be to call in. However I was told, "no that is not how corporate does things". Really? Customer service again is at an all time low. We will be looking for a new salon. Maybe a place where making things easy is a priority.
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Josh K.
Jun 19, 2013
Stacia does a great job. Always gets my haircut perfect, and is great at making you feel comfortable in the chair.
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Troy B.
Aug 14, 2017
First time getting my hair cut by someone besides me in over two years. Was greeted promptly upon entering and told the wait time (a waited shorter since I chose first available). Amy was my stylist, who asked how I wanted my hair cut. She informed me of the first time customer special. She engaged in some polite conversation and checked that in approved of the length. After she completed the cutting, she walked me back to the shampoo station. The chair gently vibrated to massage my back while Amy provided a massaging shampoo and a hot towel. After shampooing and conditioning, we went back to her station were she finished trimming my neck and massaged my shoulders and upper back. The checkout process was easy, with Amy saying that they keep a record of how they cut your hair so they now what you like. I think I'll be returning, both for a hair cut and the complimentary neck trim in between cuts.
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Tim H.
Jul 2, 2024
Just walked in and signed in for a haircut. Two people working, one person getting a haircut, no one other than myself in store. Waited 5 min or so. No one wanting to help me. I got up to leave. Was asked if I am coming back. I said no. Was told they couldn't cut my hair because it would mess up their online list. As I write this review from my vehicle, no one is in store getting their hair cut. Terrible service!!! Do better.
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Tisha H.
Apr 28, 2023
Went in for a trim, and the lady cut 5 inches off my sons hair. Told the lady that he was nervous to begin with and then she went ahead and cut his hair much, much shorter than he wanted. Is there something against men with long hair? I don't get it. He's had this experience with everywhere he's ever gone and not one stylist or salon has ever not disappointed him. Very sad. Just do what the customer asks for God sakes. Even as a woman, I've had this issue. I have long hair all the way down to my waist and I hate when my hair is short. But every time I go to the salon, they hack way too much off. I cut my own hair now because of that. It's ridiculous.
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Greg B.
Aug 6, 2020
Nice place, nice people, but not a nice fade. I'm not sure what the V in the back is about. I do not have a scar but I do have a bumpy head. I even forewarned the lady about it before hand. Now I have to try to fix it on my own and wear a hat until it grows out which really defeats the purpose of having a fade cut in the first place. Why is this hair style so difficult for barbers? FYI- hold the mirror for yourself after your cut don't let them do it for you.Also, for my fade brothers, look for the barbers with the circular white light above the barber chair when cutting fades. I did not see any here.
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tyler e.
Feb 20, 2022
The online app doesn't work and when you do sign in and wait they kick you off the list.
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