Scenthound Wichita

Worst place ever I wouldn't recommend this place if you care for your animals I should have known just by how my dog was acting and didn't want to stay Took her there for bath nails and teeth You could tell they never washed her face so i dought the brushed her teeth and she was soaking wet when they came out with her I asked why she was wet they said drying her was extra I guess when they get out of a bath they don't dry their selfs off either So when i get her home my poor little girl smells like wet dog had to take her to my regular groomer and pay for her to be bathed correctly Very disappointed in overall service Not to mention it took them about 15 minutes for the hole process Never again Concerned Dog Owner PS had to leave a star to post review they don't deserve a star at all

I took my dog in to be groomed and he came home with a cough & wheezing. I took him to the vet and he was given meds He got better, so I took him back to be groomed because I had paid for a membership. After his second visit his cough & wheezing returned WORSE. I tried home remedies, but they didn't help so I returned to the vet.I asked for Scenthound to reimburse me they refused. Claiming he caught Kennel Cough from somewhere else. Such as a dog park, the neighborhood we live on or my other dog.. The vet NEVER said he had Kennel Cough and my other dog doesn't have it. My dog doesn't go anywhere except our yard to potty and that's it!I'm not happy AT ALL. I feel that they're trying to make excuses for them getting my dog sick!!I wasn't going to cancel my membership, but when I wasn't getting responses to questions I had regarding appointments, I had no choice. The owner told me she refunded my membership fee against company policy too!! Had they simply contacted me, things might be different. As it is, it took them weeks to contact me about the vet bill! Highly unprofessional in my opinion.