Brakes gone bad!
Jen B.
Mar 24, 2023
Our van broke down and not only did they tow our vehicle but they repaired all of the brakes on it and we had a running vehicle the very next day! Great customer service from the ladies up front and Tyler is a man of his word. He did not charge more than his quote and he made sure to keep us updated. I will definitely do business with them again and recommend them to others that need work.
Read More
Jeff F.
Jan 6, 2021
I've dealt with Tyler before they moved into the current location. They have always treated me right and given me a good deal on the work they've done on my vehicles. Before installing a fuel pump in my truck, I was quoted a price of $380. The tow would be free if I had them do the work. Got the money together, work was finished, handed Tyler the $380 in cash, and he said, "Let's make it $320 because it didn't take as long as I thought it would. Thanks Tyler!! Customer for life.
Read More
Tanya K.
Sep 10, 2019
Do NOT take your car here. This was probably the worst experience I've ever had with a shop. Our car was stolen and wrecked and someone recommended Rock Star. Tyler had our car for 6 weeks after originally quoting us only 1 or 2 weeks. Then gave it back to us with a horrible paint job, and the car still not fixed. We took it back in (for 2 more weeks), and apparently the entire other side of the vehicle also needed fixed. I have no idea how they didn't see any of this originally. He accused us of 'rushing' him to get our car back for the additional problems. He was unfriendly, never called when he said he would (he 'cant call every customer'), and was dishonest. I would never recommend this shop.
Read More
Sterling S.
May 8, 2020
Purchased a car thru Car Hop. The car had one headlight that wasn't working and needed to be replaced. I went to Rockstar Auto. It took just over two weeks to get an approval from Car Hop to replace the headlight assembly as it is an all in one unit. Rockstar replaced the headlight, however in the process broke the unit and attempted to glue it back together. This made matters worse as the turn singles stopped working as well as the headlight still no coming on. I was told that Car Hop would not authorize and further repairs to the car and Rockstar refused to do any more work for me. It was also noted on my credit file that the car had been affected by a natural disaster. Something that was not told to me at time of purchase. I had to take my car to Noller Lincoln to get it repaired. During the diagnosis the above damage was found. Now it is going to cost over $1500 to fix what Car Hop should have taken care of in the first place and what damage Rockstar Auto caused in the mean time. I would not recommend that anyone take there care to Rockstar Auto and Stay away from Car Hop as well.
Read More
Cathy V.
May 23, 2024
AMAZING! Our truck broke down on a cross country trip from CO to VA. Towed the truck and had major mechanical issues fixed the next day! OUTSTANDING customer service and communication from start to finish. Phenomenal business and staff! We CANNOT thank you all enough for everything you did for us! Got us back on schedule with honest pricing, and turned a scary experience into something we will forever be grateful for. Do not hesitate to come here! Cathy, TJ, and Bandit
Read More
Ann L.
Mar 4, 2024
Outstanding customer service. Can tell he was sincere. Will definitely recommend.Anna, Diana and Jennifer.
Read More
Sherri H.
Jun 18, 2024
I had a awesome experience with this company their mobile and very efficient with awesome customer service I was very pleased with their service I recommend any one who has auto glass issues call Rock star auto glass
Read More
Todd W.
Oct 30, 2020
Worst shop in town. Worst customer service In town. If you need your vehicle dont take it here because they will have it for a month before they even look at it. Apparently the owner is too cheap to buy the proper equipment to send a fax or email in a timely fashion. In case yall didnt know...it doesnt take 2 weeks to get an approval to do the repairs. Specially when the vehicle is under warranty. Do not and I repeat do not go to this shop. Bad news and the place looks like a dump. Spend your money elsewhere.
Read More