Rightsize Moving Solutions

Could Rightsize be the Wrong Move for you? Here is a short review of my experience. These are things I would have wanted to know prior to making my decision to work with Rightsize.My wife & I hired Rightsize to help us pack up our things for a move. We were in a bind to move out of state for a new job--so we needed the extra help.Karen, the on-site coordinator was great and the moving team--Marcus & his crew--were solid.Here's the problem: The project estimate was $6,185 and we were told if we bought materials and helped with pre-packing we could get that number down (both of which we did). We paid a $300 deposit and when the project was done, we had a final bill of $6,506.Even though the project was larger than anticipated, Karen and her crew finished in less hours than anticipated and she ensured me that the items I purchased and the fewer work hours spent should bring the total estimate down. The office manager also informed me that the project took less hours than anticipated, so my total will be less than the original $6,185 estimate.However, the final bill was $6,506--even though the project finished under hours, I already paid a $300 deposit, and I provided packing materials to cut costs. I spoke with Karen on how to resolve some of these issues and she directed me to call the office to speak with Kirsten, the owner. Kirsten was extremely difficult to get a hold of and adversarial in her interactions. In the end, my bill wasn't below the $6,185 estimate--and Kirsten charged my credit card $6,506 without my consent.

The staff is very nice but the owner is hateful and unprofessional and will accuse you of things you didn't do. They will also debit your account with 20 minutes notice without your permission. Avoid at all costs.

Sean and Dwain moved me a couple of weeks ago and did a bang-up job. They were both very courteous and cooperative, set up the furniture as directed, and the final price was even under estimate. Would highly recommend Right size for your moving needs.

We recently moved our Mother to assisted living, these guys were great! Though it should have been a quick move, my mother's indecision made it an all day adventure. The movers were so kind and patient, I would chose this company for any future move.