Ribbit Computers

Ben is AMAZING!!!!! I have an older MacBook Pro that was "elite" when I got it and it is my entire LIFE - multiple businesses, school, and more! I had been thinking of replacing, but a neighbor who's an "IT guy" "helped" by replacing my battery and keyboard --- BADLY.... practically DESTROYING my system (so bad, the guys at Ribbit took photos of the mess). I took it in to the West Ribbit late morning in DIRE need with deadlines tonight and got IMPECCABLE service. Ben did a Fantastic job at diagnostics, Nate and Ben did a bang up job checking the system..and they turned it around same day. They EASILY saved me $1200 - $1500 over having to replace my baby with great service, totally understanding my time need and I couldn't be more impressed! Kudos Alex, Ben, Nate and the Ribbit Team! Definitely recommend!

2nd time using this company, not cheap but fast and honest.I have had 2 OS issues, one Mac, one HP and both times they have cleared the problem, saved my data, wiped old and reinstalled new OS with ZERO issues.The HP was locked up and had thousands of irreplaceable photos. Ribbit figured out a way to get them, then cleared and installed a new system.

Took my computer in and they fixed it so fast. These are magical men that work here. they sure did magic for me . Love these sweet guys, especially Aizik he is a blessing .

I have taken my computer or laptop to Ribbit for several years. I have gotten excellent and courteous service each time. The have fix my computer or laptop quickly, at a reasonable price. A few times I have taken my laptop in and it took them a few minutes to find the problem and fix it at no charge. They are not out to stick it to you, they really want you to have a computer that works and that you will be willing to come to them with your next problem. I just know how to turn my laptop on and off with a little playing around on it. So I truly need a tech that I can trust. I found that with Ribbit. If any one says they are rude or inattentive it is because they are probably angry when they got there and not willing to accept what Ribbit have to say about their computer. If you want courtesy you have to be courteous.Vicki

I bought a rebuilt computer from them and when it needed repairs (I broke the screen) I took it back to them for repairs. When I checked the computer in they said it would be a couple of days for a tech to look at it and then someone would call with a quote. I checked it in on the 5th and got it back today 11th which was better than I was expecting. They are very nice guys in there they helped carry my all in one computer out to my car and even put a WiFi card that had been missing when I bought it. I think they did a great job!

Took my daughters touchscreen laptop in to be fixed. Came home without a touchscreen. They claimed there wasn't one in the first place. Then claimed it was an ordering issue. Took it back in, still no touchscreen and now the battery doesn't work. On the bright side, the guys were very nice.

I took my wife's iphone in with a broken screen at 5 pm on a Saturday and they had it fixed 30 minutes. Great freindly service.

First let me start off by saying that they charge $80 to run a diagnostic check on your PC, which isn't bad, but they kept my PC for two days. Within those two days, I constantly had to walk them through the process of how to run the diagnostics on it. Just because I know my way around computers, doesn't mean I want to tell you how to do your job. I paid for THEM to fix it. I gave them info of PC crashing, talked to them about it not being a CPU, nor GPU issue, because I ran tests, and since they have more tools, I expect them to run further tests. They kept pushing me off saying they can't recreate the crashing and says the computers fine, and that it's my keyboard at home probably causing the crash. I told them to check the Event Viewer, and even run a game. Low and behold, the PC crashed and finally they were experiencing the problems I informed them about. They said "It's a driver issue, but now it's fixed." For me to immediately bring it home and for the PC to still crash. I wasted $80, along with had to tell them how to do their job, along with them keeping it for two days, along with the PC still crashing. These guys do AMAZING work!! (Said with extreme sarcasm.) 0/5 stars honestly.

Brian at the store on Rock Road helped me and I was so pleased with his service. He was patient and explained everything thoroughly. Great service!!​

If you're considering purchasing a laptop from Ribbit Computers I strongly advise against it. In less than a year of purchasing my laptop I have brought it back 4 times now going on my 5th to get serviced and it's still isn't working. They will not refund your money they will only swap it out for the same computer if they have one which they don't which leaves you with basically a paperweight because they cannot fix it. There's a number on the door that states if you are unsatisfied please call this number, that's a laugh because my husband did and had to leave a voice mail and guess what we never got a call back. Surprise surprise.