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Lisa R.
Aug 24, 2020
Who knew we would run into a week-old REI store in Wichita on our way out of town? Eric R. told me that the cashier at Eddie Bauer mentioned that REI had just opened to him. He looked it up and saw we were right near it, so we got in line to check it out. We used to live on top of REI in Vegas, so we are pretty intimately familiar with REI. The Wichita State theatre student who was at the front door was a hoot - we chatted with her while she handed out coupons for 23% off a REI branded item.In the store, we found it to be very spacious. I was hunting for astronaut ice cream, and while the basket was empty, the staff got on this crazy sliding ladder a la old libraries and found a stash up above. I got a neopolitan ice cream sandwich to enjoy. We got a few random things for Eric R.'s bike and our outdoorsy adventures. Dressing rooms are currently closed. Definitely check it out!
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Sanaz M.
Nov 4, 2021
It's about time we finally got an REI! I used to find the store expensive, but now I see it differently. They provide a variety top quality brands, including good quality stuff with their name on it. If you have a membership to then store it covers you for a lifetime!!!!!!! With this membership you can get a % back on all regular price purchases and also buy gently used bargain deals for items people returned and lightly used. In addition, they send out a few coupons every year on regular priced goods. Their staff is helpful and knowledgeable. I bought the REI beans kids bike for my toddler and though it cost more then a Walmart bike it's outlasting better. My kid also likes it better. The color snd design is awesome on the bike. I've also found great toddler items like hats and clothing for my daughter. I truly do enjoy the experience of having a local store and also the fact I can buy online and return locally, it makes it a lot better if an experience/'.
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Arli L.
Apr 13, 2021
Let me start by saying that the only reason it's not 5 starts is that it's a smaller store in a smaller market. Other than that, this is a great store with incredible employees. I've yet to use the membership to the max of it's benefit, but I'm looking forward to it. I've always received immediate attention after walking in, but never feel hounded. The employees are passionate about the outdoors and adventures they are selling. Great store with great people!
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Linda Y.
Mar 9, 2021
Wonderful service! The staff is knowledgeable and friendly. They make customers feel comfortable that they will make the best choice . Thanks Zack and Arial
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