Julia J.
Feb 4, 2024
Paid for 2 rooms, checked in , immediately left for memorial service and returned to find another hotel because the rooms were dirty- stained mattress and sheets had hair and brown " dirt?" on them. Clerk refused to refund the rooms. Did NOT stay there and he would not budge on refunds , so had to pay for other hotel on top of this. Very poor customer service. Never stay here!
Read MoreChristian R.
Sep 8, 2020
Great hotel I recommend it to any one that is looking for a good night or need to pull over to rest. I was really satisfied with how clean the rooms and and restrooms and ext. the front seat lady was really professional and nice I will be coming back thanks for a great stay.
Read MoreMaryruth M.
Oct 6, 2017
Stayed after a long day driving, and was pleasantly surprised. Spotlessly clean , large room, fairly quiet, new comfortable mattress, no bugs (I always check) good water pressure., and reasonable rates. The front desk person couldn't have been more friendly, and check-in was quick even tho he was learning a new system. MNot the Taj Mahal, but I will be staying here again on my way home.
Read MoreLindsay H.
Oct 23, 2013
We planned to stay for a week, but after the 4th night a family friend offered to let us stay at her farm. When we went to check out, they told us they would not refund us any of the money for the nights we would not be staying with them. We expected them to charge us the nightly rate and instead of the weekly rate, but in no way thought they would be so petty and unfriendly as to keep our money when we did not use their services. Here's the wording in the contract, verbatim "NO REFUNDS. (WEEKLY RATES-AFTER THREE (3) DAYS NO REFUNDS). WILL CHARGED REG. THEN REFUND." When we pointed this out, they got hysterical at us saying it is very clear. Obviously English is not either the man nor the wife's native language. We will also be reporting them to the better business buearau. $200 is a lot of money to get for nothing. Other terrible things about this place: No closet, tiny towels, part of the fixture in the bathroom fell apart if you touched it, if you stay on the bottom floor you will hear every footstep of the person above you, the carpets are dingy, they charge you before you stay, there's some sort of refinery nearby and there was a test of the emergency notification system while we were at the hotel - definitely will make you nervous about a toxic gas leak. Generally the other people who stayed there were road crew and pipeline workers, so they had very large trucks and machinery that took up almost all of the parking lot. We debated staying at the Schwinn Motel, the only other place in coffeeville with vacancies, but it had absolutely no reviews. My recommendation is to stay somewhere with no reviews over somewhere with so many bad ones (on google).
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