Popeyes Louisiana Kitchen

We first tried Popeye's when visiting relatives in Colorado but we don't have a location convenient to home. So, we tend to visit Popeye's when traveling and that was the case when visiting the Popeye's in Hayes.I'm a fan of the blackened chicken sandwich with fries - my wife likes their shrimp. Food was good - service is always a little spotty at Popeye's (not just in Hayes but in other locations, as well) and it was a little spotty here. Staff was friendly.

I ordered a catering package for 50 people and we only got a little of each side dish. We needed at least two trays of sides. Hardly anyone got mac & cheese it was so small and the trays weren't topped off either. The chicken was great as usual but the fries were really soggy from sitting so long. I ordered delivery at 11:30 and got the food at 11:00. Lunch wasn't scheduled until 12:00. Timing could have been much better. You need to make sure that when people are catering a lunch, you let them know how small the sides are going to be. Thanks

The food is usually pretty good, however their online ordering/app works about 2 out of 10 times when you go to use it. So you can't redeem rewards or get their online coupons. Beyond frustrating!Not to mention I loaded a prepaid gift card that had $30 on it. Went to order and it said the card details weren't right. So I went to try and edit it, it doesn't give you the option to go back and re-put in your card number, only to transfer to another card, so I did that and double checked the numbers were all right, hit transfer, and now there is a $0 balance on my gift card!!! How the hell does that happen?!? Ridiculous!