Platinum & Company Beauty Bar

As someone who feels totally out of place at places like these I am completely amazing and definitely a client for life!!My stylist amaryca hurla was so totally down to earth walked me thru every step was very laid back charismatic and helped me feel so much more than beautiful. she is amazingly skilled and has a very no pressure approach which was exceedingly awesome!!! She took time to make sure everything was perfect even checked top make sure there were no allergies with the products she used (good thing I was allergic to the routine wax so we used the alternative and avoided a huge trauma!!!) I highly recommend her and this salon to anyone looking for a great experience and a routine salon!!

Normally I have nothing but good things to say about this salon... however now I have a very negative review. The stylist I have been going to for YEARS and does AMAZING work is no longer there as of Friday. I was supposed to have an appointment on 4/11/2023 with her and I got an email reminder today about the appointment, I called to let them know that I would not be going since my stylist isn't there anymore and they could not find me anywhere on the books! I told them who my appointment was with and they said oh she's no longer here... I said was someone going to call and tell me? Maybe reschedule or send me to another stylist (not that I would see anyone else, but that's besides the point) something? This lady says well sorry and hung up on me! That is HORRIBLE customer service! I will no longer be going to this salon and will be recommending all my friends to my stylist new salon.

Very cute salon with a friendly staff. I am a new client here and Lindsey offered me a walk through of the salon which made lose the anxiety of trying a new hair place. Mya (my stylist) was great !! We talked as if we had known each other forever and made my experience very enjoyable. Not to mention how great my hair looks and feels. Definitely would recommend coming here !

Don't try to surprise your hardworking wife with a cut & color here... They'll schedule over her and tell her to reschedule when she checks in. We had appointment confirmations too smh... BOO THIS PLACE SUCKS.

I asked for all of the hair to be removed for my Brazilian wax and there were areas in the bikini line that still had hair. When the wax was over, she left the room and said she would meet me at the front desk, so I didn't have a chance to feel/show her the areas she missed. I would have had to get fully dressed, find her at the front and then get undressed again, so I just left dissatisfied and shaved the rest when I got home. During the wax, the wax was put on my skin at a high temperature and caused skin irritation. She also put wax on my clitoris and I immediately told her about how uncomfortable that was and all she did was say "sorry" and fanned air on it with her hand as I sat in discomfort. By far the worst wax experience I've had in my life.

Chesna Rathzlaff is the best. She did great job with my hair. Exactly what I want. Thank you so much

Confirming an online product order, waiting days, and then canceling the order due to low stock is poor customer service. I could have ordered the product from another source, but I chose this vendor. I won't make this mistake again.

I placed an order for a product online from this salon. Received the order confirmation but the product was never shipped even though the money was deducted from my PayPal account. Reached out multiple times to this salon but received no response. Buyer beware! This place has scam artist written all over it.

I'm new to the area I Went in for a balayage with Chungyim thinking that it would be a seamless blend I have been growing my hair out for a while using no heat to make sure that when I do go in for this appointment my hair is at its best state. I went over her Instagram pictures a million times and everything looked amazing I was so excited for my appointment but in person it is so blotchy she does this thing she calls hand painting where she coats the top of the hair with bleach but not underneath so when I lift my hair up you can totally see the unevenness. my hair strands have a pattern of blonde and brown all the way throughout my hair and I paid almost $300 so disappointed :(

Stylists are nice, the atmosphere is good but their prices....holy cow. I about choked when they told me I would be paying $360 for some highlights. Totally expected $150, maybe even 200 but no cut, just highlights and slapped me with $360 at check out. If anything will be over a $200 price tag, it should be common courtesy to at least let a customer know to make sure they're ok with it or even have the money to pay!