David M.
Sep 6, 2024
Excellent service! I cannot recommend them highly enough. We are from Missouri and were pulling our RV behind our pickup truck north of McPherson when the truck transmission failed. After being towed into McPherson and getting a place to put our RV for the night, we called Nightingale Transmission on Thursday morning. Brian answered the phone and was very courteous and friendly. He explained that they were short-staffed and were already overloaded with transmission repairs, but, he understood our predicament and he would discuss it with Mr. Nightingale and see what they could do. A few minutes later, he called back and said that they wanted to help us and they would make our repair a priority since were were there stuck from out-of-town. A short time later, Ryan Nightingale and another employee showed up at our location, hooked onto the truck and took it to their shop. Apparently, the employees voluntarily agreed to work overtime late Thursday to get our transmission rebuilt. By noon Friday (the next day) they had finished. Ryan came to our location and gave me a ride back to their shop. Ryan took the time to show me the parts they rebuilt and explained how transmissions function. He was very informative and helpful. Soon I was on my way with a totally rebuilt transmission. Their price was very fair and came with a warranty. If you need transmission work, this is the only place to go!!
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