Nail Bar

This place has terrible customer service. The first set of nails I had done from here were great. Later I came for a fill and 24 hours after having that done my nails started chipping. I called up there to let them know and they said they'd fix it. When I got to the salon, they wanted to charge me $10 to do a proper job fixing my nails. Not only that but they were completely rude about it. I expect more after paying $40 originally then paying $30 for a fill.

Just got the worst pedicure of my life. Half of some of my toe nails were painted. Nail polish all over my feet. He trimmed my toenails crooked. I was trying to tell the boss lady I was unhappy...she started arguing with me on how the chevron design I wanted was too difficult. I paid $30 and left. I went outside but I was so upset I wanted a refund so I went back inside. The lady was ignoring me and wouldn't even look at me. DON'T WASTE YOUR MONEY OR TIME!!! I have pictures if anyone wants proof!

my sister said this place did really good waxings. I came to get my eyebrows waxed but the lady my sister recommended was busy with another customer, so instead i got this other lady...i told her i wanted a SLIGHT arch but she waxed HALF of my left eyebrow off!! so yes there was a big bald patch at the end of my left eyebrow =( yup. pretty much worst case scenerio. also she wasn't very gentle she was quite rough when she did it. she didn't even apologize when we complained that half my eyebrow was missing and she totally messed up. she didn't speak much english though so i guess that's expected. Anyways since it is primarily a nail salon, i would recommend coming here for your nails (maybe its good), not waxings.

I'm only giving three stars because my nails were done to the length I wanted them to. And I believe the quality was better than the other places related to this one. (usually they are all related somehow between the cities and I travel them all)...Take note, your customers are watching you and listening to the things you utter. Some of us may even speak your language but choose to pretend not to understand.Also we're there to pay YOU money so don't tell ME what I want. I'll tell you what I want and you provide service, if something is wrong with my nails or whatever you tell me the problem and offer suggestions, nicely, don't be rude. I can and will walk out next time I don't care if you've got all my nails off already. I don't have to come here, I don't have to use you. I found your staff VERY RUDE. I would never call a woman "dude" repeatedly. If you live here, learn how to do business here, people talk.

Skill-wise they are great but the customer service is definitely lacking. They ask you to pay mid way through your service which I found very rude. Also the air smelt like nail polish remover. Overall not a good experience.

Went here because I was working late and the nail salon I usually go to closes at 7:00pm. Service was bad. The guy that works there was VERY rude. The salon I usually go to has waaay better chairs, they use new clipper, filers, cuticle removers etc. I'm use to getting a foot massage and hot towel treatment as the basic package for pedis. The price was the same for pedis, but the quality was lacking!

The experience overall was okay. The women were nice for the most part but it wasn't anything spectacular by any means. It was packed and we waited longer than we were told. They did a good job, I'm satisfied with the pedicure, so it was worth what I got. I would consider going back but I wasn't in love.

Do not go here!! They have the worst customer service. The lady that always sits at the front refused to do me and my daughters nails because we got there at 530 and they closed at 6. Then proceeded to ignore me and say that if I wasn't rude she have tried to get us in. There was only one customer in the salon with several workers just sitting there on their phones. Stay away from here.

If 0 stars was available that's what they would get. Terrible service, rude workers. They were rushing the service and were sloppy. Would not recommend them to anyone. Trash service, trash environment.

At first I loved the fill job that Tracey did, however 27 hours later I'm definitely singing a different tune. I usually opt for an almond shape tip and asked Tracey to make them a little more narrow. She filed them to a more pronounced point, which again was fine, I liked them. Then today when I got into the car, after a day of working all day, I noticed that my left forefinger tip had broken off. It was a clean break, all acrylic. I called and spoke with Tracey about it and told her I wouldn't be able to come in until Friday but was told that I had to come in now or else they'd charge me. She took no responsibility for the quality of her work, stating that she had only done the fill and file part (isn't that the majority of the job?). Also, when she actually was doing my nails she made no attempt to reinforce my natural nail, either by additional glue or filing under the nail. When I told her she had lost a repeat customer, she didn't seem to care. I will not be going back to Nail Bar. I will definitely be going back to Hawaiian Nails on Tyler and 29th to get this fixed, at least there they offer a guaranteed one-time fix for every nail service they provide.