Millies Dog Grooming

We have been taking our 4 Havanese to Millie's for at least 2 years. We have standing appointments for them all! They are washed, groomed and get the works. They are happy when we pick them up and we couldn't be more pleased with Melissa!!

After our mobile groomer was forced to relocate, Millies came highly referred to our family from a long-standing customer there. When it came time to book an appt for our dog, I called and was promptly scheduled, so far so good. The woman on the line was professional and accommodating and quoted an approximate price over the phone which was dependent upon my dogs weight. Upon my arrival at the date/time, I observed a very clean shop, however I was greeted very rudely by the proprietor who began opining about my abilities as a pet owner, and now told me that she charged hourly and that she would be busy with my dog for about 5 hours by her estimate. (Unbelievable that our previous mobile groomer did the job twice a year at one hour and 15 minutes each time for a total of $120 and a $30 tip) When I told her to call me when she reached a certain monetary threshold, she told me to leave the shop. (Weird, when you call people out on deceptive charging practices, they get anxious) I had to make her agree not to charge my card (which they require for an appt) before I departed. She accused me of abusive care of my GoldenDoodle due to its coat length. Ironically, my dog was scheduled for her annual exam at our DVM the following day. Upon upon sharing my experience, she assured me that I had done nothing wrong with our ridiculously catered-to Doodle in the many years that she had been seeing this dog. Our DVM apologized on behalf of this groomer for her statements and demeanor, adding that she "had heard about" this place. So, I write this review so that any prospective customers are fully apprised of the liberal attitude that you will face at Millie's, and the unsolicited animal care advice you may receive from a likely minimally qualified, pompous soul there. I found another groomer, quick and easy. Wichita has many pet groomer choices, including those that do what you pay them to do: shave a dog -- save the sermon and sanctimony.