Lilith G.
Jun 18, 2021
Fast response time (one week during the beginning of summer when everyone's AC is dying), but the tech was extremely rude, repeatedly misgendered my wife and glared at both her and our flags, was reluctant to service our unit, and then left as quickly as possible without waiting to make sure the unit was actually functioning properly (it wasn't!).Do not use their services if you're visibly queer or have pride flags up at all.
Read MoreTiffani S.
Jul 22, 2020
They are the best! Shon and the technicians are very professional and helpful. They kept us cool until the new system was installed. Shon is quick to respond and goes above and beyond to help clients. We are thrilled with our new Trane HVAC system!
Read MoreJoe K.
Nov 21, 2019
We had an issue with our furnace and they took the time to explain (and show) what was going on and other areas that I could fix (to save money) along with answering any other questions I had. Very helpful and kind.
Read MoreCaroline S.
Jul 31, 2018
We recently had our AC stolen, i had no idea where to start. So i tried Yelp, and picked this company based on the reviews. I made a phone call, explained the situation, and they said yes they could help out. I believe it was the owner. He looked up the size of the house, recommended a 3 ton. I asked about brands and he said that they were pretty much the same. They carry a top of the line, and it is 14,000, He said i will not let you spend that much! I was sold right there, because of his integrity. He scheduled a appointment for a once over on the house, and to check the air flow. After that was complete the actual install was later that week. I was told it would take about 8 hrs, but it took only 6. After the install, we ran into another problem, we did not have the correct current for the AC, WHO KNEW. We corrected that problem, and they came back out to make sure it was installed correctly and also gave tips, as to what vents to close to make the air flow correctly.I called them two more times, the first time to ask about a cage to deter the AC from theft, he told me they don't carry those, however if we have it there on the install day, they would install it. It was not there on the initial install, but when they came back to finish up a week later, the one we ordered was there and partially installed. They finished installing it for us!The second call was we have a gas insert in our fireplace and was told that we need to get it installed by a HVAC company. I called to schedule that appointment to co-inside with the AC. I was told ma'am, we don't do that type of work, only heating and air. I asked if they knew of anyone in town, and he gave me two companies we ended up going with DOD FIREPLACE. This company in my opinion, first order of business is CUSTOMER SERVICE!!! We will be using them for all of our heating and air servicing.THANK YOU!Respectfully Caroline StewartAndre' Coleman
Read MoreE M.
Oct 13, 2017
Just bought a house, went to turn on our heater and it would not turn on. Called this company, they were able to get someone out in a couple days, ended up being a simple problem, the breaker and gas flow were switched off due to the new gas line being previously installed before we moved in. They were such nice men and we only got charged the service call. They were here about 20 minutes is all. Will use again for future house needs.
Read MoreKaren F.
May 31, 2011
Very informative presentation, lots if information given when you recieve your bids. We had a furnace and AC unit put in. The installers were very nice and hard working, and totally cleaned up after themselves before they left. I feel like we got a great product for a decent price. My home is deliciously cool right now, ahhhhh! I would recommend them if you are having any issues with your ac or furnace!
Read MoreKenneth S.
Mar 28, 2020
Lee came to service my heat pump and made some recommendations on duct work after a remodel. He was extremely knowledgeable, professional and personable. I highly recommend.
Read MoreEllen B.
Jul 14, 2017
In the summer of 2016 I needed to have my old AC and furnace replaced. I had 6 different companies come to give me bids. I either did not trust the person who came to my home or I felt like they were trying to sell me systems that I didn't need or they were ridiculously overpriced. THEN, I called Midwest Mechanical. I immediately felt comfortable with the owners who came out to give me a bid. THey listened to what I wanted and showed me a few different choices that would meet my needs. I ended up purchasing a Carrier system. I waited a full year to write a review because I wanted to see how everything preformed. Let me tell you, I could not be happier. I liked everything about Midwest Mechanical from the owners to the installers to the performance of the AC and furnace. My comfort level is great, the bills are lower and everything works great!!!
Read MoreTeresa E.
Feb 20, 2018
I have used Midwest Mechanical for all of my furnace and A/C service since purchasing my home in October 2015 and I could not be happier or more satisfied. On more than one occasion I have needed same-day service for mini crises such as one today in which my furnace stopped working on a day with freezing temperatures. Once again, Midwest Mechanical saved the day and my house is back to feeling toasty! Midwest Mechanical is responsive and professional from the initial call to the point of completion of the service. 5+ stars!!! I highly recommend Midwest Mechanical if you need furnace and/or A/C service.
Read MoreChuong D.
Jan 5, 2017
My furnace decided not to blow overnight so I called Midwest, within 30 minutes they sent 2 technician over and resolved the issue. The good thing it was about the clogged over time.
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