Kutter's America's Furniture Store

Our salesperson's name was Susan, I believe. She was kind and helpful without being pushy or overbearing, unlike some other furniture stores in and around Wichita. Every single person we interacted with was wonderful. The store itself is nice and clean and has a ton of beautiful furniture options, with way more unique options compared to other places. We were very happy with our choice of dresser and the impromptu choice of recliners. We will be back for future furniture needs and recommend to everyone to make the short 45-minute drive to have a great sales experience, and grab some food nearby. We hit up Carriage Crossing on our way home yesterday, and it was perfection!"

Great quality and Huge selection! We were looking for a couch and there were a ton in different price ranges, styles, fabrics, and colors. Takes the pressure off the buyer- the price is the price. We were able to schedule same day delivery.

Large furniture store with wide section of manufacturers. We have purchased several item from them over the years. Hint, there is a discount if you haul the furniture yourself rather than them delivering. The Staff is friendly and helpful without being pushy. Only negative is their location. But if you are in the area or are serious about buying it is worth the drive. We will definitely return in the future.

Unable to fix a recliner seat that kept hitting bottom. I bought a nice leather recliner from Kutter's Furniture, Inc. on August 22, 2019. Until the warranty ran out about every 4 months I registered my complaint about the seat cushion. They were aware also that I am a disabled homebound veteran. It seems (a repair order of 2-17-2020 suggests they did get the manufacturer to replace the seat). If the original was a failure, what did they expect a replacement seat would do? About all they did in the later two complaints, in my estimation, was to stuff cotton waste into it which anyone knows will compress into a mass similar to when its in a cotton bale. Not once did they hear my request to purchase some blue egg crate product which is used in mattresses and such. So now it is 6 months out of warranty and I am sitting on the wood structure of the swivel mechanism attachment to the recliner itself. I am unwilling to pay them to do what was required to make this recliner fail to meet any kind of standard for merchantability.

Wonderful store, big selection, good prices. They have furniture for every room. They give a discount if they don't have to deliver. We didn't feel any pressure. Sales people don't work on commission. I saw couches from $400 to $1500. Glad we made the trip and we feel good about our purchase. Nice website.

Huge store, great selection for anyone, and a friendly and helpful staff. Prices are best around too.

We bought very expensive furniture and picked it up. Loaded by them and we weren't able to inspect as it was boxed. They loaded it into our truck and when home and unboxed it's damaged! Clearly damaged in two places that form a line so some equipment of theirs. It was hand carried inside our home and never touched anything but the cardboard. It's insanely heavy and only answer they give is load it up and bring it back. It's also an hour drive each way. Don't trust them not to give you damaged pieces they have covered with cardboard. Won't buy from them again.

I have seen the advertisements for this place but I have never been there. I was shocked at how big the place was because it looks much smaller from the highway. The salesman wasn't pushy and he answered our questions. Of the four or so furniture stores we have looked at this one seemed to be one of the better places.

My personal opinion of the service received by Kutter's barely deserves a one star. The lack of help received when an issue arises was handled poorly. Leading me to believe that a box spring would be included with the price, not only to tell me it wasn't the day of pick up. After explaining the situation to the worker, they have the audacity to tell me they would sale me one for only $110. I won't recommend this place to anyone, unless you want to get ripped off.