Marks on the road from him dragging our truck
We didn't cancel service Ken's was dispatch out to us
This is after he dragged the truck notice how the tire is slanted now and marks on the road
This is before the tow truck driver arrived notice how the tire isn't slanted and there is no marks on the road
Emily S.
Nov 13, 2024
Awesome team super helpful when we called them quick and affordable! Thankful for their help and transparency
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Dayna L.
Sep 3, 2019
Terrible dishonest people they stole the tools out of my trunk and because I pulled around they lied and said they did not have them rather than give them back I didn't read the small little signs that says Once you pull around they get to keep your stuff they're dishonest have no integrity and just don't do the right thing. Terrible place to do business with or to have your car taken
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Dianna R.
Feb 4, 2019
Not very customer friendly and charges way too much! I would suggest you look elsewhere! I will never give my business to this company again!!
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Rocky Gramps S.
Sep 25, 2018
I have a need for a tow, and I called Ken's Auto Tow. Good customer service what's up brought on their fees. Ed showed up to take care of of my vehicle, he was very polite, knew what he was doing, the service was excellent and I recommend them. If I am in need of a tow again in Wichita I will call Ken's Auto Tow.
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Howard C.
Jul 11, 2016
I called because my truck had a flat tire today on 135 south. They had a flat bed tow truck arrive in about 30 minutes. The driver (sorry did not catch his name) quickly and expertly lifted up the truck onto the flat bed. He was very friendly and we chatted all the way to Bosley tires. I paid with a credit card. He unloaded my truck and returned my keys and gave me a receipt. He also gave me a tip on how to recover the costs through my insurance company!
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Sherry M.
Feb 2, 2018
On January 3rd this company got dispatched out to us knowing he had to have a special equipment to do the tow we was stuck in the middle of the road reversing out of the driveway when our front lower ball joint busted the tow truck driver arrived after 2 and half hours of waiting my husband told the driver that the ball joint was busted right after my tells him that he hooks up the truck from the back with chains and started dragging the truck causing damages to our truck i told the driver excuse me but my husband just told you that the ball joint is busted so why are you hooking it up from the back and dragging it the front can't roll the guy got mad and said i going turn around okay so he goes around gets out and grabs a jack trying to stick it under our truck and starts making loud noise with the jack all mad he then gets a call he then grabs the jack and whatever else he had and told my husband fuck this shit and left us there. I filed a claim to have it denied because KEN'S AUTO TOW are saying they never touched the truck or did service service was cancelled just an advice if your dealing with tow companies for your protection of your property video record everything from the beginning to the end. I would never think a company would be dishonest.
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Justin B.
Feb 10, 2014
Ken's Tow HUNG UP ON my wife who was stranded in a ditch. Thanks for nothing. May you go out of business shortly after you fire who ever picks up the calls.
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C B.
Jul 26, 2020
I had a great experience with Ken's. We got stranded. They came sooner than expected and gave us a ride because we didn't have transportation at that point. They went above and beyond the call of duty!I definitely recommend this company.
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Cameron S.
Feb 25, 2021
DO NOT get your car towed to this lot if you don't want the things in your car thrown around and half of it stolen or missing. All papers were pulled out of the console and stepped into the floor boards. Tag was also taken off the car. They denied everything and said it had to have came like that.
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DeeAndre B.
Feb 2, 2018
On January 3rd this company got dispatched out to us knowing he had to have a special equipment to do the tow we was stuck in the middle of the road reversing out of a drive way when our front lower ball joint busted the tow truck driver arrived after 2 and half hours of waiting my husband told the driver that the ball joint was busted right after my husband tells him that he hooks up our truck from the back with chains and starts dragging the truck causing damages to our truck I told the driver excuse me but my husband just told you that the ball joint is busted so why are you hooking it up from the back and dragging it the front can't roll the guy got mad and said I going turn around okay so he goes around gets out grabs a jack try's to sticks it under our truck and starts making loud noise with the jack all mad he then grabs the jack and whatever else he had and told my husband fuck this shit and left us there I filed a claim to have it denied because ken's are saying they never touch the truck and the service was canceled just an advice if your dealing with any tow company for your protection please video tape everything from the start to the finish I would never think a company would be dishonest now I have to go further and do what I have to do to fix the damages on our truck. I will post picture of the damages and the marks it left in the road after the truck was dragged I have before and after picture...when I can get the rest of the pictures I will add those as well
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