Kansas Medical Center

I have had surgery here, visited the ER and have taken my elderly father here numerous times. It what is probably 5+ visits over the past few months, surgery here 2 years ago - each and every time, the staff has been friendly, knowledgeable, and efficient. The ER visits have been the most efficient and through that I have ever experienced at an ER. We have never had to wait more than 5 minutes, and all tests, x-rays, Dr. visit have been timely. Discharge has also been a quick and seamless process. I cannot recommend this facility enough, and will go no where else in the Wichita metro area.

Over the years, we have had the occasion to need the medical care of KMC. 1 of the 5 occasions was stellar, and that involved cardiac care and surgery by Dr. Idbeis. That was a phenomenal and life saving experience. For that, I am profoundly grateful. Sadly, the other 4 occasions involved trips to the ER over a several year span by various family members, and unfortunately, the last visit has me insisting that if I need care, that my family take me elsewhere. So why post? In hopes that someone capable of making the necessary changes and leading the ER will see this and make improvements. I hate that my family lives so closely to an ER and I just don't trust the care they provide based on my families experience. The last visit involved a family member and we were so disappointed in the communication from the doctor and nurses. They sent our loved one home while they were still having symptoms. They were feeling better, but still having symptoms. We got more information while googling the symptoms and treatment ourselves while we waited. At one point, a nurse came in with a paper towel (the folded up kind that you pull out of wall dispenser) and took vitals, wrote them on the paper towel and stuck them in the patient folder. Then turned off the monitor and said our family member was being released. Then left the room. We had to request that the IV be removed. The response? "Yeah, I know." Little things like this make it difficult to have confidence in the quality of care being provided.

I had surgery here with the robot. They took great care of me. Joked around and made me feel at ease, clear up to the time I went under.The recovery is semi private. Curtains between us, but you get to hear the patient and conversation with doctors. I didn't care. I was ready to go.Today, I'm here to visit. The hallways are like a big maze. We visited the last room at the dead end. Oops! Wrong dead end! Turned around, back to another short Hall. Nurses have little stations in each Hall, big station at mouth of a fourway. About typical of most hospitals. Photos of animals and birds line the halls. There was a bird in this room.The place is new and clean. Nurses are friendly. I'd rate the food if the Snackbar was open. Darn!

I had an issue with receiving an erroneous bill but after the issue was escalated I received very prompt and courteous communication from multiple executives at the hospital.

I had a procedure done this morning at KMC. I would highly recommend this hospital, I was treated very good. Every person went out of their way to be sure we were taken care of properly. Special recognition for Pre-opp/ Recovery!!Melanie was so caring and professional, as well as all the other nurses, they all made sure my stay was 100% positive. I will request this hospital again, if I need to be hospitalized again.

I had a recent major surgery the first nurse was great the first day that I got out of recovery. And that was on a Thursday afternoon, but the nurses I got from Friday evening until I left Saturday. I did not have good care and they did not clean me up from Thursday until Saturday when the doctor had to get onto them about it!

This place is a joke I wouldn't recommend it to anybody very incompetent and judgmental. Some of the staff is rude is hell.

Heavy chest pains and trouble breathing took us on an unexpected visit to the Kansas Medical Center's, ER and ICU. The care he was given was exceptional from the very start. The ER team was very attentive, communicated well and were very attentive. After a couple of tests and procedures, he was transferred to the ICU. The staff was absolutely exceptional. Jessica, Robyn, and Vanessa took excellent care of him. Five stars to all !! Thankfully, we don't have many occasions to use the hospital, but would recommend Kansas Medical Center, highly!

If I could give 0 stars I would! My mom fell and broke her hip. She had surgery the next day. She had trouble coming out of anesthesia so was in recovery for 3.5 hours. She FINALLY got back to her room. Not one person came in to check on her for 4 hours! No post op care at all! They hooked her up to a vitals machine but no one ever came in to check it. She was mentally not right for three days due to too much morphine so didn't get into rehab for four days. The hospitalist told me that the nurse relied on the IV morphine and kept her on it to long instead of taking her off and giving her pain pills instead. Yes, I will be addressing this due to having to spend two extra days in the hospital. She was never bathed, no bed change, no catheter care. The nurses never accessed her when they would come on shift. They would give her meds and never be seen again. The floor was so sticky and never cleaned. Day shift nurse Shawna on West hall was very rude, never around and acted bothered any time we asked for anything. Nurses never even accessed her one time. I had to help a family member across the hall take her husband to the restroom because she couldn't get anyone to come in. I stayed with my Mom 24/7 because I was scared to leave her knowing no one would care for her. HORRIBLE CARE!

Worst nursing staff ever. I Received better medical care on a battlefield. My wife had abdominal surgery yesterday and her room was not ready for 5 hours after her surgery She was made to stay mostly unattended or cared for for 5 hours in their curtain city Post Operation recovery. Her surgery was over at 2:15 I still hadn't been notified at 4 o'clockI had to call them and ask what the h*** was going on. When they finally got her to her room 5 hours later she hadn't been given anything to drink the entire timeThey had refused to give her her phone. They had taken her off her drip an hour and a 1/2 before they moved her and she had had no pain meds since. When we got to her room that's when the real c*** show began The nerves showing the new aid how to set up the IV pump Did not properly prime the IV line me and my wife both try to tell them my wife being a license flabotomist They ignored us she took on no fluid in 2 hours in which time they still hadn't brought her anything to drink No one ever took her Post OfficeI finally had to go get my wife something to drink Every single time she turned on her call light she'd have to do it for 5 times because they would just turn it off and ignore it As they were too busy gathering out in the hallway and cheater chattering Between times that she could have paid medication they were not altering in any Tylenol ibuprofen nothing when she said that the pain medication was making her sick and wasn't working not one nurse and 24 hours decided to talk to her doctor to change her chart. Anything that you ask for just be prepared to ask for it 4 or 5 times because they're gonna cop an attitude with you say look I just got here with a big a** attitude Then walk out in the hall and continue talking to their buddy for the next hour and forget that they were supposed to be doing a job. My wife is a human being I finally went into this morning and just took her out they had refused to even call her doctor and ask if she could be let go so I just packed her s*** up and left. Never in my life have I seen so called medical professionals treat patients like they are scum for no reason. You people make me want to vomit that s*** is disgusting the way you treat patients there you should be ashamed of yourselves. If you don't like your f****** job I hear Walmart is hiring. You literally make me sick.