Jalisco Mexican Restaurant

We had been shopping in the mall. decided to have a bite to eat. It was 1:45 and lunch crowd had just left. It was quite and almost empty. We were waited on fast enough. the chips she brought out were cold,but crunchy and thin. I did not care too much for the salsa, but that is just me. I ordered the chicken enchilada,rice and beans. He ordered the beef fajitas.Waitress may have been new, as she came back out to ask what I ordered. Few minutes later another waitress comes out asked me what did I order.I gave her again the order number and the name. ? not sure what that was about. Right sized portion of food for the price, which was very reasonable. However the chicken enchilada was very ,very dry and stringy. Beans and rice- ok, It lacked flavor. Meal luke warm. The fajitas he said must have been warmed in microwave and meat a bit tough, otherwise was - ok. Took a tad too long to get check,as they were restocking.Decent decor and atmosphere, and I loved that the music was not loud, so you can hear the person your with. All in all, will give another chance sometime, place has potential, but not utilized very well.

Always get take out/ to go from here! Love the variety and ability to make things vegetarian easy!

I have tried several times just to stop in for a light lunch and margaritas. Every time I have, we do not get served or even ACKNOWLEDGED!!!! Horrible place. Seems convenient because it is in our mall but it's pathetic!!! Every time I have been here, bad service!!!!! One time a group of us, around 8, came in and had the worst service. I didn't even want to pay because we basically just got served our food and drinks and then it was like a ghost town!!! I DO NOT RECOMMEND THIS PLACE!

Servings are ok! the meat was tender, beans not so good, rice ok, the guacamole was almost on the spoiled side! And what kind of Mexican restaurant doesn't have LIMES or hot sauce? Not the best server either, didn't checked on our table even 1 time. Not my favorite place

The service here was terrible! No one greeted us upon entering, so we weren't sure if we needed to seat ourselves or wait for a hostess. The girl cleaning tables was very friendly and should have been the one attending tables since she had such a positive attitude and was quick to answer questions and was quick to tend to a spill my son had. The server kept looking away as she took our order and seemed annoyed that we asked how big the portions were in the kids meals. We had to ask several people about the things we were missing and our waitress never came back to check on us. We stopped her towards the end of the meal when she reappeared and told her to please not charge my husband for the shrimp she specifically informed us was an extra charge and never received for which she didn't apologize but simply said since she didn't bring out the food it wasn't her fault. Upon checking out the cashier had a very unorganized system for locating our ticket and also seemed annoyed to do her job. It took us 10 minutes to pay because we had to repeat what our order was several times in between her taking a phone call order in the middle of cashing us out. Needless to say we will not be returning. Dodge City has some other great options, but we simply wanted to give this place a chance.

Placed my order almost an hour ago and still haven't been served. Ordered fajitas. It should not take an hour to get Fajitas. Waitress was rude when I asked what was taking so long. "There's a lot of people". And just gave us a dirty look. No one has said a word to us since we ordered. They haven't even checked to see if we needed more to drink. Fajitas were good is the only reason they got 2 stars. Otherwise it would've been 1 star.

We gave this place a try because it was conveniently located to our hotel... what a mistake! The service was TERRIBLE and the food and margaritas were below average.

I would say this place is pretty average. The food is nothing special and sometimes dried out. The service is hit or miss as some servers are very attentive and others barely phone it in. Chips and salsa are good as well as the queso dip. I have had their margaritas before and those are really good and large!

Horrible food service was okay could be better I would rather eat McDonald's then here food is not worth what I paid... find somewhere else to eat trust me this place isn't it... I couldn't rate this any lower or else I would

I have personally seen raccoon's eat better than this! Horrible food well for the food they actually had in stock. McDonalds is just a stones throw away. You will not regret the short walk for a Michelin Star Big Mac compared to this slop.