Jabara's Carpet Outlet

There are so many positive things to be said about Jabara's. About 2 years ago, we purchased a home that needed extensive renovation. We went to all of the usual Hardware Stores and checked out their linoleum and carpets. Although I found a linoleum that i liked -- my Husband didn't love it -- so we continued looking.Since we were relatively new to the area, we weren't sure where to look next. My Husband passed by Jabara's while working and mentioned it when he got home. We looked Online at their Website and decided to go there TOGETHER to look at their products.I had found a ceramic tile that I wanted to use in the bathroom and wanted the flooring and carpet to 'sort of' blend. I found one and my Husband found the other linoleum sample. Their Sales Rep 'Spencer' said that we could take the sample home and bring them back with our dimensions. He then handed us some recommended Installers cards. My Husband found a carpet that he LOVED and that was that!! I also wanted some indoor / outdoor carpet for my basement stairs. They had tons in stock and Spencer sent home samples for me.I called 3 of the Installers and got estimates. I DID NOT chose the least expensive one. He wanted to just install the new flooring over the old flooring (which was torn and curling). The one that I chose recommended putting a subfloor over the old flooring. The house is old, the flooring was old -- it made sense to me!!I went back in to Jabara's and placed my order with Spencer. My Installer, Paul, worked diligently putting in the new subfloor. When my order arrived, he went and picked it up and started the installation. I arrived at the house about an hour into his installation and told him -- 'That's not the flooring that I ordered' -- he looked shocked! I still had the sample in my vehicle and he agreed, it wasn't correct. So he took the sample and the linoleum back to Jabara's and it turned out that 2 of the #'s had been transposed and it would take another week for this order to arrive. My Installer was leaving on a 2 week Hunting Trip, but recommended another Installer to install the linoleum -- but he still wanted to handle the carpet installation. Other than being a little disappointed -- the delay really didn't matter, because we still had a lot of work to do. The substitute Installer, Leonard, did an excellent job!! Paul came back and installed the Living Room carpet and the Indoor / Outddor carpet. Everything looked WONDERFUL!!I had been looking at some counter tops at the Hardware Store -- but would have been extremely expensive. A young lady from one of the Hardware Stores recommended resurfacing my existing counters. I found a sample that matched my linoleum and ceramic tile (close enough) and went to Jabara's to talk with Spencer. We put that laminate on order and once again he recommended some Installers. Our countertop was very dated -- that white with gold glitter from the 70's. It was in decent shape -- but I thought clashed with the dark cherry cabinets and our new Taupe / Green / Copper flooring. The Installer that I used was named 'Marvin' and he did a wonderful job.Everything was handled very professionally and I have receipts for every single transaction -- including from all 3 Installers. All the way to the 'Thank You' note that I received from their Customer Service Manager 'Jennifer' after everything was concluded.I highly recommend Jabara's. Even the error was handled in a very professional manner. If anyone needs the name of my Installers' Companies and their phone numbers -- message me on Yelp.

This was an excellent experience for my husband and me. We were told to come and ask for Ryan Winder. He was available and very helpful, professional and took the time to ensure we received the best deal and quality. Jennifer was also amazing, she made things happen like magic and Pam, you rock, great sutomer service.