Hornet Fitness

The owner of this gym has a very bad attitude. She has absolutely no empathy for anybody with mental illness and don't respect people's space . People like to just have a peaceful workout and not be bothered sometimes and she was very mean to people asking questions and treating them like they were stupid for asking! Try to be nicer and less argumentive and your business will make it . Your attitude is the only thing that will hold it back and your cleaning staff is not what it use to be or they don't come in and sanitize those bathrooms or dusk anymore and put more personal space between your cardio . Those 3 areas and I would give this gym a 3

filled out paperwork last month but didn't put the deposit down due to being unsure about this gym . came back a week later to return my key but due to nobody being there for 2 days , i left my key with my first and last name . thought it would be no issue due to not putting a deposit down but looked today & saw i was charged $50. I called the owner & told her i would like a refund due to only being at the gym once & not even having a key . she told me i needed to come fill out a cancellation form . i told her i couldn't & asked if she could email it to me . she said no i needed to do it in person . After a few words being exchanged she called me "stupid" for not reading the paperwork stating the cancellation . i told her she should let her customers know about it at the time of getting signed up . she talked our ears off the entire time we were there getting signed up but couldn't once mention about that . very unprofessional place & rude owners . worse gym i've been to . hope she can get her attitude under contr

me and my wife got a month to month with hornet fitness and we ended up not using it but for a couple months then for the last couple months before moving to dodge city I thought the payments would stop but they have been taking money out and I have asked them to stop because we have not used the gym in over four to five months and I am now in dodge city my wife has messaged them and told them to please stop payment but they refuse because we need to come in and fill out paperwork.... I am in dodge city I can't just drive up there for that and it was been a couple months and they are still trying to take payments