Heat Cigar & Hookah Lounge

Pretty neat place. Not a smoker so I had never smoked out of a hookah pipe before. We got the double apple flavor which when smoked tastes like black licorice. Since I like black licorice, this was fine by me. But definitely had no apple flavor to it at all. The whole experience was pretty cool. My hubby wanted us to try something new we had never done before and this was it. Staff was very friendly and helpful. Thank you for the customer service.

I finally found the ideal hookah lounge for me! My gf and I decided to have a hookah session and spotted this new looking lounge so we decided to give it a try. As I walked inside, I noticed the dim lighting and the beautiful design & structure of the walls and plush leather brown chairs, etc. The very first thing that caught my eye was the old Turkish or Middle Eastern Passage mural in front of the shop. It totally brings that classic look of the Middle East and it definitely suits the vibe.We were served by both Cassy and Pravesh. Both were efficient and had their own unique personalities. They kept us entertained and they maintained our comfort at all times. The service was on point; they got orders, set up hookahs on time, refilled glasses and coals, etc. I got a chance to get to know Pravesh and he's one of the best out there in Wichita at what he does. He also has family in the Bay Area and shared common interest with me. He took great care of us and also educated us on the history of Wichita as well as their establishment. First things first their hookah prices are amazingly cheap at $12 for regular flavors and $15 for premium. Mixes are of no charge and the hookah stands come with a sturdy traditional Nammor hose. I noticed how clean the smoke was and how much smoke was coming out. Everything was fresh and the coals were changed on time. This hookah spot is also one of the only places that sells alcohol! wells were $1.95 each last night (Sunday night). That is such a plus because it provides more of a lounge feel. I should inform you that there is no traditional black teas OR Turkish coffee here. They need to add that.Cassie did a wonderful job checking on our table making sure we got everything. She and I got to relate about many topics and she as well gave us tips and options for other places to enjoy in Wichita. We all got to gather around at the end and have a huge laugh discussing about many topics. I love places like this because it gives off a family-friendly vibe and the experience is that much better.This is flat out the best hookah lounge in Kansas and will continue to be the top dog of them all here. This is the ideal lounge for people to sit back, relax, and enjoy high quality hookah but affordable at the same time. They close at 2am and they have the option of outdoor hookah as well as premium cigars. It doesn't get better than that. Huge shout out to my people out here: Pravesh and Cassie!! Yee Yee!!

Nice Hookah Lounge. Ok music, good drinks and coffee. Hummus was not very good. Had a bitter sour after taste. Prices are decent, staff is nice, wide variety of Hookah flavors. Casual attire

Good place to go have a drink. My friend and I swung by for a couple drinks after dinner. We knew what we wanted before we walked in the door... Johnnie Walker Blue.. We had a glass or two and went on our way. The waitress was friendly and took good care of us. Atmosphere is hip and cool.. I'm sure it'd be a good place to hang out with a group of friends.

First time going to Heat Hookah Lounge and needlessto day I was not impressed. No one greeted us when we came in as we tried to figure out if we needed to seat ourselves or not. After we picked a table, one girl brought over a menu and told us that a server would be with us. Although the initial service was prompt, we never saw our server again until we were ready to leave. There weren't a lot of people but it appeared that our server was the ONLY person working. She was serving, grabbing drinks and coals and working the bar, which I'll giver her kudos for multitasking, but it made me wonder where everyone else was. As for the hookah itself, at first the flavor was good, but after about 10 minutes, my hookah tasted burnt and wasn't hardly smoking. I'm been To way better hookah lounges and this is not one that I plan on returning to, which is a shame since I had heard many good things about it initially. Save your money and your time.

My visit to Heat was unsatisfactory due to inadequate service. Our group's request for toilet paper in the women's restroom was disregarded, and our order for chicken wings was not processed before the kitchen closed. Despite being the only customers present, the staff closed the establishment at 12:05 am saying we were too loud and rushed us to settle our tab and vacate the premises, demonstrating a lack of concern for our experience as paying patrons.

Kali was our server night night and took such great care of us! We will def be coming back and asking for her.

heat is the best! came here multiple times and most recently for a friend's birthday. made us feel so special and celebrated! staff was amazing!

This place has gone down hill. New ownership is so bad. They close at 2 am but at 12:40 we were denied for drinks and hookah. We have been coming hear before Covid. We know all the old bartenders but the new girls that they hired are horrible and rude. We drove from the west side to just get a chill drink and do hookah. But now we will have to look for a new place it's just so sad.

Great service, chill vibes. Hookah guy abe is great he's always on point. Chicken shawarma and wings are delicious.