Healing Waters

Booked an appointment for my father who was out of town in Wichita and feeling pretty under the weather with whatever is going around this time of year.First personal contact, for me, with the staff was over the phone as I had to move his appointment back a day due to a travel complication for him. They were incredibly friendly, understanding and helpful. It was a pleasure to deal with them - made a difficult situation that much easier.Spoke with my dad about his visit 1 & 2 days after the appointment. He was very impressed. Stated that the place was well- appointed, tasteful and immaculate.Several more highlights were: 1. The NP was very professional, genuinely listened to my dad and actually adjusted the IV therapy for his specific needs. 2. Having had many IVs during his time, he stated this was one of the best he has ever had - quick and hardly felt it. 3. After two days, he said he can definitely tell that the IV therapy helped him. He is starting to feel much better, and his head fog is clearing up after being absolutely under the weather for almost two weeks on a three week sickness - according to the locals/doctors.While not having personally visited, based on those two conversations with my dad - I can DEFINITELY recommend this facility!

Buyer beware before buying gift certificates from Healing Waters! I received a $200 gift certificate for Healing Waters from my husband 6 months ago. He paid $200 cash for it- no discounts or special offers. I saw online that HW is offering a "Calming Spa Package"- This is a facial and a massage at a discounted price of $235. This seemed like the perfect way to spend my $200 gift certificate so I went to HW and scheduled it for the following week. I wanted to go ahead and pay for it. When I gave the receptionist the $200 gift certificate and my debit card to pay the remaining $35, she said the system would not allow her to apply my gift cert towards the spa package. She went in back to check with someone about it. Upon her return, she said gift cert cannot be used to purchase spa packages but offered the following suggestions:* Pay the $235 using another method and save my gift cert for later. (Did she really think I would want to come back after feeling ripped off?)* Pay the non-package amount of $315 and use my $200 gift card towards it. Paying $80 more than with the package! It is ridiculous that I cannot spend HW gift certificate in the same way that I could spend cash at Healing Waters! The gift cert cost my husband $200 so I should be able to spend it like $200 cash at HW. The Calm Spa Package NOT SO CALMING AFTER ALL!Enjoy the Calm Spa Package which includes a Signature 60 minute massage with a 60 minute luxe facial all for $235, valued at $315! Purchase package in December 2023 with the services in the package expiring June 30, 2024. THEY NEED TO ADD: GIFT CERTIFICATES NOT ACCEPTED AS PAYMENT FOR THIS.

Wonderful experiences!I have been to healing water several times for different services. The Ambience and atmosphere is absolutely beautiful and luxurious! Every time I have come out, I've felt pampered, tranquil, and renewed.I cannot think of a time that I was not greeted with a smile, kindness and respect.The ladies in the front have always been helpful and knowledgeable, not to mention personable and kind.As for my services, I cannot think of a place I've had, more professional, better results!

We vote with our wallets, people. I worked for this company 17 years ago when they were in their old location. They are immoral, cut throat, caddy, unprofessional, and rude. This isn't just coming from me. I have a handful of first hand accounts from other professionals in Wichita that have been burned by them in business. The company and the leadership continue to burn bridges everyday. I have even tried going back for different services with different professionals, in order to support the individuals, not the business. And it's still a negative experience. Save yourself your hard earned money and some disappointment and choose a different local spa. I promise you, there are several really great ones in town.

Very nice place, beautiful living room area to chill before your appointment. My Botox always is done perfectly, facials are nice, and the locker rooms are convenient and wonderful. The only reason for 4 instead of 5 stars is that sometimes they may pressure you to get higher cost procedure done you really don't want or need. They my skip things that are included in your service and also some of their services are higher priced than other spas but include less. I do like this spa though and will continue to come for Botox and filler but I might go elsewhere where my dollar goes further for facials.

I'm a Black woman from Wichita and I'm sadly writing this review, because Healing Waters is a well know establishment. I really went to Healing Waters thinking my service would be great, and it wasn't even close. I made an appointment for a an Essential Facial plus the extra for extractions. Cool. Everything was nice - the ambience and the esthetician. However, I live in Chicago, and came to Wichita to work from home and be with my parents. So I assumed Healing Waters, having Chicago pricing, would leave my face looking FLAWLESS! I was disappointed. I understand that after a facial you have to allow a day for the swelling to go down, cool. BUT I PAID EXTRA FOR EXTRACTIONS AND MY FACE IS STILL BUMPY! TF! The esthetician was concerned about hurting me, and I'm like lady I get facials and this is a cake walk, you're not hurting me! I left with black spots and some of the craters I came in there with. I got my upper lip and chin waxed, I still had visible hair in both places! I had to go somewhere else to have it removed! I was also told that they don't do chemical peels on Black or Asian skin! Again, TF! I've had many chemical peels and know MANY Black and Asian women who have, and the fact that Healing Waters doesn't have a chemical peel that services ALL skin types. Or better yet, try getting just a few chemical peels for both Black and Asian markets, duh! I'm highly disappointed and will not go back for another facial.

I came in last Sunday to redeem my monthly Wellness coupon for a spa service (just one of the many perks of being an employee at Healing Waters!) I received a 60 min signature massage from Paula! LOVED the extra touch of her putting the warm paraffin pack under my neck during my massage. Truly helped me elevate the level of relaxation. Her professionalism and touch was amazing! She targeted all my problem areas and I left feeling better than ever.

WOW! I went with my aunt while visiting on vacation from southern California. The amenities, services, and massage therapist was top notch. I currently have Achilles pain from a tendon injury and the massage therapist really took time and care with decreasing the pain/inflammation and swelling in the area. I have gone quite often to a place in the area I live and this place possibly exceeds it. It's definitely amazing on all levels. I wish I could go many times.

Giving 3 stars for the nice view in the waiting room, while waiting for massage and the steam room available. If you are going for anything other than someone to lightly rub oil on you, I wouldn't recommend. Last two times I have gone I specifically told them the areas to focus on which were actually avoided and never even touched. They asked what type of pressure I would like and again appeared to do the opposite, giving no pressure at all. I would not recommend spending the amount of money they charge for any type of therapeutic massage. They have their routine and stick to it.

I received a facial and was incredibly disappointed. I paid $200 for nothing. When I got dressed I noticed my make up was still all over my face - I had to grab some tissues to take my makeup off myself before going into the lobby. If you are looking for a great facial this is not the place. This place is a joke and a total rip off. If I could give it zero stars I would.