Harry Street Carpet

Got our floors done by them in February of 2023. They subcontracted the install, and the contractors didn't put the trim around my floors back on properly. They also left marker stains on my walls in 2 areas and didn't complete putting up the millwork in my kitchen, even though we paid extra for that. We started having issues with the floor coming up less than a year later. Now there is at least a dozen places where we are having issues with the floor. We have called to complain and see if we could get it fixed multiple times and were told we have been put on a waitlist. This was over 8 months ago and have heard nothing from them since. It has gotten to the point that we are going to have to get new floors again, less than 2 years after the install. Tried to go the the BBB and turns out they're not BBB Accredited.

Harry Street Carpet what a wonderful experience. Great customer service, product and installers.So glad I stayed LOCAL and I will absolutely use this company when I purchase my next home. GREAT JOB!!!!!

I was out of town and needed to replace a house full of carpet. Harry Street's staff was great and definitely helped me make it happen!!

I can't say enough wonderful things about this place. I was in again today looking at tile for my next project. The store is amazing with an incredible selection of things to look at from tile to carpeting to granite. My granite counter tops came from here a couple of years ago. The people working there are friendly, helpful without crowding you, and very knowledgeable.I recommend them to everyone I know who's working on a project for their home!

I had my bathroom remodeled and the staff and installers were very helpful. They went above and beyond to get me back into my home since we only have one bathroom, we elected to stay in a local hotel for about 4 days. I would recommend this to everyone. My new shower and bathroom look amazing.

Great selection of carpet and flooring. I worked with Jeff who was very helpful, and seemingly always available whenever I called and did what he said he would do!Flooring arrived on schedule and pickup was a snap. Good prices. Very pleased.

We thought we found a gem when we stumbled across Harry Street Carpet and Tile. We had a good first impression and we prefer to support family-run businesses when we can. Unfortunately we did not have a good experience. Although some of the staff was helpful, others (the one we had to deal with the most) were very difficult to deal with and were not responsive or professional. We had several issues with some of the products we ordered and it took almost 3 months to get the issues resolved, which held up our remodel. One of the salesmen decided to involve one of the owners, but we called and emailed him a handful of times and never received a response. It was very disappointing and frustrating. We will not be back and would not recommend them to others.