Bumgardner HL

Well dr. Bumgardner himself is pleasant a deficient most of his staff is lacking. I was charged more than I was quoted and then told it was an insurance issue even though when they call me and ask what insurance I had they could have looked at up and giving me an exact fee for the services they were going to render. When I was telling hem that this lack of communication was unacceptablea woman on the staff notified me that it was close to Christmas her father had just died and she wasn't going to argue about it. I understand holiday stress my parents have also died both of them that is no excuse for a professional in a service industry to be rude and ultimately lose the business of this patron

Called, gave all my information and scheduled appointments for both my son and I 2 WEEKS AGO! We show up and you all didnt even put us in your appointment book 2 WEEKS ago! "But hey! We have cancellations for later this afternoon, will that work?" Um..NO?! You think I can just reschedule with my job as easily as you try to reschedule your patients?? No stars and the woman that didnt schedule our appointments properly 2 WEEKS AGO should look for another line of work because she seriously lacking at this one! You get no stars but I had to give at least 1 to submit this review.