Genesis Health Clubs - East Central

Sleezey. They use slimy used car salesmen tactics and slight of hand. They advertise "specials" just to get people in but won't quote a price until you take a tour. Then they quote you a price & if that's too much "they have to "talk to their manager"." Was quoted 1 price & charged more each month on my credit card. When I complained, they said I had misunderstood but would refund me the difference. When I asked for the refund, they said they couldn't do that. I understand selling a product or service for a set price, not having to "haggle" (then still get charged the full amount). They did admit to me that their salesmen work on commission. Is that any way to run a gym? Shouldn't everyone pay the same amount for the same service? Please do yourself a huge favor and research. Try out different gyms before getting sucked in to a scam.

Place is a joke... 58% are 1 star reviews (West Central).... That's a higher percentage than TV's that work on the cardio equipment.

Horrible customer service. Just money hungry jokes that get you to sign your life away to workout.

I wouldn't recommend doing business with these people all they are crooks they were there to get your money but not help out when there is a problem i've called three other five locations only two will work and the people there are not willing to help

Great place to work on yourself without having to fight for equipment. The trainers and front desk staff are consistent and don't change out every other day. That's nice. I joined to work on improving myself but I can do that anywhere. I stay with Genesis because it's not just about the physical well being... it's also about the mental well being and finding a place that makes you feel good about yourself. The staff there do a great job at that.

I could fill this review with cliche and metaphor, but I'll try to keep it simple. I joined a gym as a new years resolution to lose weight like all the rest of the lazy bums who did nothing the year before except eat. I spent about a week contemplating my choices and Genesis, though it had some draws backs, seemed like the right fit for what I wanted. Drawbacks: My friends call me commitment phobic and I say whats wrong with having the ability to walk away from everything with absolutely no worries. Well at least for the next 12 months I am in a commited relationship with a gym. And yes I understand that my natural sarcasm loses something in the written form. Although the prices are higher than the other options in town; they try to be competitive. The next thing you notice is the subtle similarities that the management have to car salesmen. (always be closing, or you'll die) This attitude is completely understood, because you are in their office for a reason and they are going to do their best to get you to sign above that dotteed line. Don't get me wrong; the staff here is extremely nice and will most likely remember your face, but in the initial phases you'll feel that salesman attitude that tends to be the trademark of a car lot.Advantages: Get past the cloud of salesmantudity (yes, I understand that's not a word and I don't care) and you will see a staff that seems to be happy with where they work. This quality means the world to a patron when the negativity is not flowing through the air. The cardio equipment is state of the art and has individual tv's on each machine. What this means is that my natural instict to sit in front of the idiot box now becomes healthy. When I was a child; my babysitter was the TV and scholars condemned that kind of parenting, but now look at me. Well maybe I'm not the best example, but then again I'd choose tv over actual thought any day. And if that convenience wasn't enough; they have iphone/ipod docks on each machine...... awesome.The biggest advantage in my eyes is that this particular gym is not that crowded and I can work out in peace. The intimidation factor is greatly reduce when you are not working out in a crowded gym, filled with obsessive healthy people. These overachievers make us slobs feel inadequate and of course I'm joking, but again my sarcasm is lost in the written form.In conclusion: Advatages: friendly staff, less crowded, high tech equipment, clean environment. Did I mention friendly staff.Drawbacks: commitment (of course that's my issue, it may not be yours) and slightly steeper prices.

What are they doing to the gym? It's so dark and.looking more like a night club than a gym.

I hate this place. Most expensive in town and they lied to me in person and changed my contract price after I signed.

I signed up for the fitness club last March. At first it was it was ok, but then my financial situation changed. I went to the club to pay out of my contract, in which one of the employees told me that it was a stupid idea and made it sound like because I wanted to pay out that I didn't care about my body. Still trying to get out. Their attitude is disgusting.

Friendly and helpful staff. I was impressed with the knowledge of the trainers and felt that I can trust their knowledge to help me get in better shape. Easy to use facility, not intimidating atmosphere, clean locker room. It's worth getting a trainer to help you reach your goals. Another plus is they offer different levels of classes so you can find something for your level. I'm glad I joined-my health is worth the money! Frankly, the only downside is the parking lot.