Flint Hills Towing

After laying down my motorcycle over an embankment, the officer informed me at the hospital that the bike would be towed by Flint Hills, and I could find it there whenever I was released. Shattered clavicle, but they let me walk that night, so the next morning I was picked up by my brother in law from KC in a rental pickup and headed over there to get my bike. An emergency flight had already been booked to get my broken up butt back home to Montana, and I would be dropping my bike off at a great shop in KC. The manager told me that it would be $350 for the 1.5 mile tow, which, what are you gonna do, towing companies aren't cheap, but the $30 a day storage fee, I politely asked if he could waive, because I picked the bike up 10 hours later. He told me in a raised voice that he was "being decent by not charging me for two calendar days!" I was in a whole lot of pain so I just said ok, and headed outside to load the bike. They got the bike almost in the truck when I remembered straps. I asked Jason, I believe his name was, if he had any he'd be able to sell. "None that I'd let you have." was the reply, along with directions to the farm store. Even my easy going brother in law made a comment about how rude the guy was being, but finally we got back with straps and then had to explain how to strap the bike down. It's pretty basic, but they literally were going to attach the straps to the bottoms of the forks... the guys were nice enough, aside from Jason, but they didn't know anything about hauling motorcycles. I'm sure they do ok with cars though, for what it's worth. But there's more. The officer called me back that afternoon to follow up and check on me, and it turns out that when they picked up my precious bike, they were going to hook a chain to it, and literally drag it up the hill because "it's already on its side." The officer saved the day by setting her upright and riding her up onto the truck himself. Between the rudeness, and the total lack of competence where motorcycles are concerned, I was disheartened to say the least, and can wholeheartedly say I don't think you'd ever regret going with another tow option.

You won't find a more able or trustworthy group of individuals to help you out when you're in a bind! From everyday vehicles to farm equipment they do an excellent job every single time! We wouldn't trust anyone else with our towing needs!

Greg with Flint Hills Towing was so very nice to my teenage daughter. She was stranded on the turnpike and he was able to get her and her vehicle safely into Emporia. He was professional and kind!! In general tow truck drivers are some of the nicest folks out there! Don't realize it until you need their service but I've never had one that didn't go above and beyond!! Thank you for all that you do!!

I was involved in an accident and did not request for my car to be taken to Emporia, KS but that is where it was taken. I am unimpressed with the service I received there. The management was very rude when I informed them I did not have the keys to the car since I do not live in Emporia. And then got mad when I told them I would not be able to get it moved until the next day. Their prices are terrible and I would not recommend them to anyone. They should really be nicer to the people they are working with. I will not use them every again.

fast service nice drivers good equipment for any towing needs