Dunkin'

I just moved from California to Kansas and needed to try the infamous Dunkin'! However, I was a bit underwhelmed. I ordered the cold brew coffee with sweet cream foam and it tasted very watery, almost no coffee flavor at all! I'm not sure what happened there. The donuts were good, especially the butternut one WOW. However, the maple and chocolate frosted ones were just ok. Nothing to rave about. I will definitely give it another try, especially to re-try the coffee. As for now, this Dunkin' is average and McDonald's coffee is better than what they served me here.

Terrible customer service. I had to repeat my order 4 times and when I got to the window I got a black coffee after saying multiple times I wanted a latte. Then the store manager insisted that I never said latte and she up charged me regardless. Over all terrible visit, employees are rude and don't seem happy to be there at all. To top it off only one side of my bagel had cream cheese and barely any at that.

L Customer Service, Miss girl in the window was rude for no reason. I'd rather drive all the way to the dunkin by haysville then go here again.

Honestly one of the worst experiences I've ever had. Completely messed up my order after repeating it several times, can't hear anything through drive thru. Took over 8 minutes for a singular drink and no one else was there. What a shit show. First and last time ever going to this location.

Worst customer service. The lady at the cash register could care less to work there. Awful attitude and couldn't take my order right.

Always out of bagels. Poor management. Go somewhere else. How hard is it to figure out you need to make more bagels if you're out EVERY DAY.

Very slow and we're complaining about customers in ear shot of customers in the dining room

Inviting and clean inside, fresh and tasty donuts and I love that they have a variety even of the small munchkin donuts. Pleasant and patient worker on a Sunday morning.

Horrible donuts! They used to be okay, but now are almost inedible. Smaller, greasier, and less flavor. Glaze is not even shiny. Gave them a few chances, but no improvement. For very little more money, go anywhere else, even QT, for better donuts.

SLOW SLOW SLOWWaited 20 minutes for 2 orders of hash browns.Workers were all in a TERRIBLE mood except for 1 girl.Got home to find out my hash browns were not even cooked, very soggy and I got 4 in each order. Save your money and go ELSEWHERE. What a joke.