Dollar General

This is a good corner store. I like that it's local and it has basics + other stuff too. I wish there was a buzzer or a bell to call an employee to the register. I do like the new produce section that's starting up !!Can't wait to have that more often to rely on for fresh groceries and not so much processed food.

I really try to be understanding when it comes to businesses because not everyday is going to go smooth and perfect no matter what kind of business it is. This is a complaint of NOT the employees that work here, but for corporate. The last two times I went to Dollar General, some of the advertised items did not ring up as advertised. Not just one item, but a few. Then they dont provide paper ads so the employees can't see what I'm talking about. To top it all off, the one in Andover has horrible reception, so I couldn't even show them what it was in ad off of my phone. Well today at this location, the same thing happened. Some items did not ring up properly, and my $5 off of $25 coupon failed to work. The lady that helped me was VERY nice and was truly trying to help me very patiently. God bless her. Please please Dollar General, you have a great idea and concept going, really should work out the kinks in your system! It could be sooo much better, and you should equip your employees with an ad to refer to. I bet they will use it at least 30 times a day and will be knowledgeable of the items being advertised. Customers should not have to leave frustrated and upset. As of right now, I don't want to go to another Dollar General again.

Great store, good place to go when you want to get the small cheap things you need for your house.

Don't ever go to this dollar general on Rock Rd! The manager there is really rude! I didn't catch her name. But she had blonde hair and was pretty old looking. So I did a pick up order because I noticed there was a bunch of deals on the laundry detergent so I was like why not stock up now and get some for my family. So I placed a pick up order and I noticed some stuff were marked not there and was not full filled in my order. But the site said they had a lot in stock. So when I went in, they did have them in stock. So I let them know the situation. And said the reason for the order was to hit their saturday promos for when you spend $25 you get $5 off. But because they marked it "not there" in my order it didnt hit the promo. They said its fine they would cancel it and ring all my stuff back up. And I said the online coupons I used in the app won't get lost right? Because they are 1 time transaction only coupons, but she said it would return back to me in the app. Well, turns out I did not get them back on the app and they were completely lost now. Now I was getting overcharge for most of my items that were way cheaper in my order pick up because of those coupons I used in the app. I told her it was this price originally from my pick up order. Told her which items had those coupons, showed her my confirmation email with all the charges. She kept saying I was lying. She didn't want to honor it even when I was showing her proof. Accused me of using fraudulent coupons when all the coupons I used were clipped from the store's app. and because she cancelled my order those coupons were long gone now. She continued to yell at me and asked me to leave and saying I'm not welcomed back. Never in my life have I experienced something like that and I was so confused why she was so mad? To even ask me to leave? I'm not one to complain or speak up because I know what its like to work retail, but that was so out of line. Especially when I wasn't even mad and was being very patient. Something that could have been easily fixed because she was too lazy to really look for my items when picking..... instead of just marking them off as "not even there." Literally left there shaking and started to cry when I went in my car because I have never witness something like that in my life. I will never be going there again.