Damm Music Center

This is a great music store. The staff are professional and helpful, and they have a lot of instruments and resources to go along with your instruments to choose from. The employees don't just know music they love music and it shows. I would recommend working with Brian he is very knowledgeable, helpful, considerate, and professional. If you need anything with music choose this store!

This place is super awesome this is where I got my instrument that I've been playing for 3-4 years love it the staff are awesome

Sweaty guy behind the counter was visibly masturbating while explaining to me why they couldn't offer refund/store credit/discount/any kind of support for a week-old guitar that snapped in half like a cheap twig, he almost came while telling me i could still "pay us to fix it for you." $350 dollars wasted, guitar center never touches themselves like this.

New to playing guitar and I needed an amplifier. I looked at a lot of different places around town including one of the big national chains and some pawnshops. Ended up finding the best deal on a new amplifier at the store and the staff was friendly and helpful.

Teacher is great but the employees and management are not professional. They have very poor customer service. Wouldn't recommend

These dudes are always my first stop when I need gear. Knowledgeable staff that can talk shop and gear with just about anybody and offer worthwhile suggestions if I'm ever in a bind. Great people. Highly recommended!

The guys seemed very helpful and nice. They even adjusted a used saxophone, that I didn't buy from them, so I could play that day. Bravo guys!

Top music store in town! Always helpful! Reasonable and payment options available. Lessons available and they really do have the BEST STAFF!

VERY VERY disappointed. We've traded there for years, but will never darken their doorway again. I can't in good conscious do business with people who don't appreciate their customers. The only way to address it is to "vote with my feet". Here's what happened: I ran across some unused items and attempted to return; they explained why the majority couldn't be returned and I accepted their reasoning. Didn't argue or clap back, even though the big bald guy got unnecessarily confrontational when I asked if they still carried the items and if they could be resold. He did NOT like being questioned. Of course I didn't appreciate him getting in my face, especially when he had no reason to do so, but kept my cool. Here's where it went wrong for me: there was one inexpensive item they could've chosen to give me back my money, but would only do store credit. It was literally $17 out of $100+, and an item they still carry and could resell. Still had the tag attached. The cherry on the sundae was the insincere "have a nice day!" said as I walked out the door. Just wow...rub salt in the wound why don't you? Over the years I have spent thousands of dollars at Damm music. I like to shop local and support neighborhood businesses, but won't go there again and feel compelled to warn others. I expect hiding behind policies and inflexibility from big corporations, but not from Mom and Pop shops. They effectively lost a customer over less than $20. The heavy set bearded guy may be a good musician, but he's a terrible businessman.

Completely two-sided management team. My son was signed up for a band camp and the day before it started his dad was in a very serious accident that left him in critical condition. I called Damm to inquire on a refund since the camp had just started. I spoke with Brian who was very sympathetic and ensured me that it wasn't a rush and that the money could be refunded whenever I could get in. I went today for a refund and they said they couldn't. They offered a partial refund of store credit. Basically to make a long story short, The ownership isn't supporting their management team and is losing at least one customer over it.