Crash Champions Collision Repair Wichita West St

My boyfriend and I were on our way back to Arizona from our vacation and we hit a deer, completely puncturing the radiator and we had to pull over. We were fortunate enough to pull over to the kwik mart across the street which is how we saw/ found this place. We got there at 4am and waited in our car until 7 when the manager, Steve, showed up, we immediately ambushed him and explained our situation, he was MORE than happy to help. His employees came in shortly after and each one was incredibly understanding, kind, and helpful - they had back to back appointments and still have been working in between all morning to take care of us. My insurance required a "virtual assist" which is basically their version of saying we want to be difficult, and Andy immediately called them and completed it while I was still on the phone with my insurance agent, it can take a turn around time of up to seven days and they completed it within thirty seconds for us. Their employee, Nicole, was so comforting to me (because i'm a baby and this is MY baby that got fucked) and gave me water, she called a few car rental places for us and gave us hotels that were nearby, she even offered to drive us herself! The employees at this company are some of the most compassionate and caring, kind and helpful workers I have ever had the privilege of meeting. They take you in and treat you like a family and they make you feel like they really care, because they really do! I will be recommending this place to anyone I see in Kansas, and if I ever come back and need car work, I wouldn't go anywhere else! You will not be disappointed with your experience here, I promise!!!! Thank you again from Kaelin and Gregory the arizona baddies B)

These guys where great. Took my car in about a week and a half ago after a break in. They where able to get it done a lot faster than I expected. Jacob was giving me updates through the whole process of my repair. I will definitely recommend them to anyone wanting to get work done on there vehicle.

the absolute worst place to take your vehicle. the manager steve is a joke and they have no clue what they're doing. i took my lincoln in after being rear ended and there was huge gap on one side of my back end when i recovered my vehicles after their repairs. i took it back a 2nd time to talk to them about the faluty repair job they did and the manager steve only told me it was fixed up to lincolns standards which is a bunch of crap! now back end will not even shut when the automatic button is pressed and requires to manually force it to shut. i took it back for a 3rd time and was only told i would have to file a new insurance claim for their bogus work done to begin with. i proceeded to ask steve for his managers contact information and he only told me he is out of the country and refused to give me his information. save yourself the time, energy, headache, disappointment and go elsewhere for your vehicle repair. they don't even deserve the one star! pathetic to call themselves a body repair shop!!! should be called crash dummy not crash champions. i am not one to typically write reviews but this was a complete disaster! be aware and find someone else to help you!