Cottages at Crestview

Do NOT rent from this place if you can avoid it. There is a HUD housing development being built right next door with barely any parking. Construction will be completed this summer and the noise from construction is ridiculous.They charge a 2 month termination fee if you have to break your lease early. They will not work with you in any way to make payments. This is a multi-million dollar company that does not need to do this yet they greedily do. They re-leased my unit within 1 week and still expect my 2 month termination fee which is over $2,000. This place sucks, shame on you Case and Associates you greedy monsters.

First things first, found these apartments online and moved into them site unseen from Lawrence. I was impressed with the photos online as these apartments were going to be much better than the ones we were moving from. The pool was nice, and lots of space for dogs! I got to pick which floor, which way we face, and even the kitchen colors (huge bonus). We moved in quick and noticed a lot of 'things' were untouched - we had crooked tiles, paint chips, scratched cabinet doors, missing caulking etc. These are all fine since it's a rental but we pay a boat load to live there I wanted it to be nice. They fixed the majority of the 'things'. These units are brand new. We were the first to live in our unit so that was huge. Moving on to maintenance...our master bed room flooded during a heavy rain storm. I called the office and they said that couldn't do anything about it while it was still raining. So after the rain stopped I called again to have them come check it out. The office advised maintenance had already been to our unit on that day; which was false as I worked from home back then. So it rained again and the window kept flooding and the apartment did nothing about it. A few weeks later after back and forth with the office I over heard some of the maintenance crew call me "the window bitch." In addition maintenance rolls around on their golf carts with disregard for tenants. I witnessed my husband have to maneuver around a golf cart quickly as the maintenance guy whipped out in front of him. The guy proceeded to park his cart, get out, and provoke my husband to fight. The garbage situation is terrible. There are not enough dumpsters for the complex. It is always overflowing. One of the maintenance team members drives a black mustang and he speeds through the parking lot on trash day (actually everyday) opening and closing the big doors for the trash pick up. No one picks up dog poop. Ever. Inside of your unit: the A/C or heat runs constantly and is so loud. The return vent is a monster and literally will drown out the sound of your TV music or wake you up from a dead sleep. Our energy bill was always high - $125 a month at least. The water bill was cheap.

Great community! The staff is always very helpful and maintenance is always prompt. Love my apartment!

Poorly managed. They have people who don't even know the law in the front office who tries to tow random vehicles. I wouldn't recommend my worst enemy to live here. Talked to many residents, they either have botted their reviews, or paid employees and resident to give good reviews. They will raise your rates whenever they want. Cars get broken into all the time, and they don't do anything about it.

The management here is terrible they're rude and unhelpful. I'm not sure why they even employ anyone. They just say to look online or I'm not sure what to do for you. They try to charge you for anything they possibly could. Don't think about getting your deposit back. They also chose to raise rent every time your lease is up. Every time with no fail. The gym is small and inadequate. Car has been broken into multiple times and they refuse to review camera footage to find the one who broke in. Terribly run place which is disappointing because the apartments themselves are decent and the location is good. I would not recommend moving in here.

Poor quality workmanship, unkept landscaping and condescending agents are just the beginning of what you can expect! Garbage often overflows in the bins, dog sh*t everywhere and constant reminders about paying your rent even when you are signed up for auto payments and never been late! Minimum notice on "scheduled" maintenance when they need to enter your apartment. They really don't care about your living experience ... they just want your rent money for their overpriced "luxury"!

I've lived here for 2 years and absolutely love the property. The property staff is very responsive and helpful as well, the apartments are so nice and if anything is not to your liking, Josh the head of maintenance will be right there to help! Jerome in the front office is super friendly and hilarious as well!

"Luxury Apartment" is laughable with the finishes and quality of work in these units. I am the first to live in a unit and the finishing work is very sloppy. There are not enough trash cans to service all the apartment buildings. Trash is constantly overflowing and gross. There is also no recycling at all, which just exacerbates the trash issue. The security gate is a joke - it definitely doesn't keep anyone out and is typically just open and unsecured. I can't wait to move out of this apartment.

LOVE these apartments. Very clean, safe, and good quality. The staff is amazing and the amenities are great!