Adam J.
Dec 28, 2018
My furnace quit working today, so I called Cooks Heating and Air, and they sent Adam, a service technician while I was still on the phone with the receptionist, Jenny. He was to my house within 10 minutes and had a couple different price options for me, and helped me chose the best option. They were very professional and helpful in getting me up and running immediately. I will never use another H&C company. Do yourself a favor and call Cooks!
Read More
Cecelia S.
Oct 30, 2023
These people are not trustworthy Brand new system heat and air March of 22. Didn't repair vents as agreed, didn't seal up gaps causing compressor to repeatedly freeze up for 3 months after repeated service calls. (Had another company seal the gaps, electric bills dropped by 70%! No lie)Had to have the ignitor replaced 2/23Attempted to turn on furnace last week only to AGAIN, have bad ignitor code on panel. Tried to get them to correct only to be told"Your sons left bad reviews, it's out of warranty so it's going to cost you 95.$ hr + travel time parts and labor."Using a different Co. This morning,This is what they found.Ignitor wires run over TOP of the burner.Would not recommend this company to my worst enemy.
Read More
Kyle G.
Jun 28, 2021
I would not recommend this company. As soon as the tech determined I only wanted to repair my current system and not replace it with a new system from their company, I never heard from them again. The receptionist is very rude when trying to determine what is happening. Do not be duped by their after hours calls. This is a tactic to be the first contact so they can push new systems. Very shady business practices!
Read More