Collision Center of Andover

My mother had her Chrysler Town and Country towed here after an accident. Her insurance (USAA) was going to pay for the damages. After having the vehicle inspected she was offered another way to get her vehicle serviced and repaired. She got it cleared through her insurance adjuster she went to this shop to speak with the staff and was berated and spoke down to by Jeff. He had her in tears telling her that he needed answers now! I don't understand why anyone should talk to anyone that way and the fact that he was so comfortable bullying a female client into agreeing to a repair she was not comfortable makes me wonder how many clients he has done that to. The auto industry already gets a bad rep for doing this exact same thing. Seriously Jeff needs retrained on client staff relations.

These guys did an awesome job on my truck. My front bumper was bashed in with damage on the front quarter panel. Came out in better condition than before the accident. Great price, too.