Cochran Mortuary & Crematory

Recently attended a service on line. It's been a year since the pandemic and a year to learn and improve the on line stream. Cochran with a little effort, training and expense this service could be easily improved. I know first hand how much mortuaries charge for services so this really is unacceptable. The audio of the music was extremely poor, most memorials have a slide show and the setting of cameras and angle was less than desirable for viewing and I could not hear any of the individuals that spoke at the service about their memories as a portable microphone was not provided. Overall from an on line perspective very disappointed in their service.

If 0 stars was an option, that's what I'd give! It is despicable to me that they don't make sure to honor veterans! If you just need someone to put your loved one in a hole then they can handle that. But if your loved one is a veteran and you want them to have funeral honors or a headstone, don't count on Cochran. I've seen multiple funerals done by them where they've not done the work to make sure these men and women get the honors they deserve and many fought for! It's absolutely deplorable! Please if your family is a veteran, go somewhere else.

If there was less than one star. These people would deserve it. By far one of the most horrible experiences of my life. The funeralDirector went on and on about his atheism and i was ushered into the viewing area with out the body being ready. The directer graphically described what he was going to have to do to my best friend and i had to offer to leave the room so they could get him ready. Now to top it off, i received a bill after full payment. Oh, and the obituary sent to the Eagle was the wrong one so it wasn't out in time. All i received were half hearted apologies and more than enough excuses from these folks. Dont go! The worst! Shame on Cochran. That was pathetic

First visit was recent as a friend had passed. Didn't know what to expect. Great customer service. Caring and dedicated staff. Will consider using them when the time comes.