Brickstone at Woodlawn

The staff here is unprofessional, and borderline incompetent. On top of this the whole complex is falling apart, so when it eventually happens to you, maintenance more than likely won't be able to get to it for days. I was beginning to think the staff just severely disliked me, until I noticed how many people were in the office trying to terminate their lease (for which the penalties are unfair). Crime has also become an increasing problem, I was assaulted and the officer that filed my case told me there has been an increase in burglaries and crime in general, within the actual complex itself. Do yourself a favor and do not sign a lease here. Even when I moved in, my apartment was disgusting, filth all over the walls, crusty carpet, broken fixtures and cabinets. After the management supposedly sent the cleaning crew up here THREE times, I decided I would just clean it myself. These people will be welcoming and do their best to convince you this is a nice place to live, but once that lease is signed you are nothing to them. I just today prematurely ended my lease because of harassment by another tenant and the management refused to believe me, so I will be living here for the next 2 months, and hopefully make it out of the hell hole in one piece. Once again, DO NOT MOVE HEREAlso, by the way, the lovely pictures shown on the yelp page are the front office, the apartments are not so great looking. Not terrible, but not great.

The office people are great. I recently was out of town and needed their help with a package delivery. They didn't have to help me but did. Would recommend these apartments for sure.

Our family had the worst experience at bricks that they removed my review. So I am reposting it so people can see. I wouldn't recommend living here because the environment is bad. It smelled like weed and you can smell it through the vents in your apartment. It smelled bad in the complex and smelled bad. There was trash on the ground because residents didn't care about their environment. People would rummage through peoples cars. Mice would be in the complexes roaches and bedbugs. The apartment isn't even worth your money especially if your working hard everyday. The washer and dryers weren't working that well half of the time and you had to keep scanning your debit and or credit card numerous times to fry your clothes and they will still be wet. I had to throw a lot of things away prior to my home purchase. Their were rumors circulating around that one of the landlords in the office were selling edibles to the teens and they acted very childish and ghetto towards the tenants the other lady was very nice and worked with you but the other one was not a good person. I was pretty glad we moved and still to this day i have post traumatic anxiety from seeing mice in our apartment and bedbugs. No matter how clean we kept it. I wouldn't recommend this apartment to my own worst enemy and it's a shame how i posted this review 18 days ago and they erased my review because they know what the real deal is. Oh by the way it looks like a jail inside it's all gray and ugly like a prison never been but seen enough tv to know. Get it toget her brickstone you know i know you know what it is!

Staff is rude and unprofessional. Carpet was already torn when we moved in and they charged us. Balcony door was rusty and kept squealing. The screen door wasn't attached and my son fell through. Told them about it and nothing was done the whole year I lived there. The cabinets and closets are falling apart. The top part of the closet door came down. The place is infested with BUGS. Every insect you can think of. Told them and still nothing was done. My son and I were pretty being eaten alive. Disgusting and filthy!!!!! When we were moving out our furniture we threw out our mattress and laid it against the dumpster (where 2 more mattresses from other owners were) and Pam came out and told us she would charge us $100 if we didn't put it in the dumpster. If I could give this place less than 1 star I would. Pam and Vicky are very rude, lazy and unprofessional.

If I could rate lower, I would. The office staff is awful. They refuse to answer the phone if they think you are calling to complain. I will say that the new management company has been doing good things, but however it just isn't enough. Everything they are doing is superficial. They are not getting to the bottom of issues. Units have bugs--spiders, ants, and even BED BUGS!!! The office refuses to do anything. They do not enforce the animal size and breed restrictions. Nor do they enforce people living in bad conditions....6 people in a 2 bedroom apt. People throwing trash over the balconies or letting it pile up on the decks. Animals seem to run wild in the hallways, peeing, pooping or puking all over. Run away as fast as you can!

If you are looking for a secure and safe apartment complex, keep looking. My son moved in there over a year ago to attend college. On his first night a woman was shot and wounded by 2 guys. That made me very concerned. But 2 weeks ago a gang related shooting outside of my son's apartment in the parking lot happened, it left one dead and one paralyzed from the neck down. A bullet ended up coming through my son's bedroom window and hitting his headboard and falling to the floor where he found it later. Thank God he was in the living room. When we went to break the lease with a 45 day notice instead of 60 due to the this shooting, I had to pay 60 days of rent and forfeit the deposit. Plus it is a gated complex, but the gates only work half of the time and are left open. From my observation there is a lot of traffic through there with suspicious criminal and gang activity and there are questionable renters. The management was friendly and the maintenance was good, no complaint there. But it is a very unsafe place to live. I will be a lot more at ease after my son moves out.