Bob's Retail Liquor

I own a restaurant in Wichita and was in Wellington catering a wedding. The father of the bride at my wedding was concerned that they were going to run out of beer, and asked if I would go into town and grab a couple cases of beer. I found Bob's and went in. Staff made no effort to ask if I needed anything or check on anyone in the store in any way. I went to the counter, rather than deplete the shelf's for the employees to just have to come behind me and restock, and asked if they had what I needed. The lady looked at me like I was an alien. She check led on her computer and told me that she had about 1/2 of what I needed. I told her I would just take what she had. She then asked if I "had an event", to which I explained my situation. She then said that she "couldn't sell me anything" and that she didn't get another shipment "until next week". The said "she needs product for her customers" to which I responded "but aren't I a customer". Shocked by her response......I just told her I would go elsewhere. If someone wanted to come into my restaurant and buy everything I had, I would help load them up! These people have no concept of business or customer service. Not only did they miss out on a sale, but I also told the owner of the wedding venue so he knows what to expect if he sends anyone else to this place. I ended up going to Bing Brothers just about a block away. Was greeted with a smile, got what I needed, got help loading it up and all ended well.