Aaron F.
Nov 19, 2024
I would leave no stars if I could. I took my RV in to repair a propane problem with refrigerator. Had set an appointment but still took the two days to get to it. Was told if they did the repair there would be no diagnostic fee ($200). So I told them to go ahead and order parts and get it replaced. Replaced the wrong part! Then said it was something else wrong with it. Order a second part. Took 3 months to get part and then it was the wrong part too. In this process they realized it wasn't the regulator but a $1200 mother board! And in the end they charged me the $200 diagnostic fee!!! Final damage...$1,500+. NEVER HOING BACK. STAY CLEAR OF THIS PLACE.
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Larry B.
Aug 23, 2024
We bought a used fifth wheel at Blue Compass RV, Park City, KS. We drove from Pennsylvania to buy it.They dealer knew we were going to travel home in the RV. On one hand they suggested that they go over the used RV's and make sure they are sound, but on the other hand they keep prodding you to buy some sort of "inspection" package for anywhere from $895 to $1,995 to tell you what they already know about the RV. I asked them to check the tire dates and so I knew the tires were old at six years and needed to be replaced.When we arrived to inspect the RV they had removed the anode rod form the hot water heater and the cap to the low point drain to discourage one from filling the system with water and testing it. They painted the old tires with tire black to make them appear "new." Who does that?I noticed that there was no spare tire so I insisted they provide a spare tire, which they did. The spare tire and wheel were new.As we drove to a tire dealer in a nearby town, a trailer tire eploded, causing about $1,700 worth of damge to the wheel well and trim. When I went to put on the spare I found a five lug spare tire for a six lug axle spindle.When we got to our destination and set up to camp, the hot water heater would not turn on. Turns out the water heater was still in winterized mode; somone had tried to turn on the hot water heater and burned up the heater elements. I had to de-winterize the unit myself and find a mobile RV tech to replace the hot water heater elements. These yo-yo's knew I was going to camp in this RV on my way home. They just didn't care.I replaced the tires and drove the RV home to Pennsylvania. When I received the title it was not properly notarized. I had to send it back to them to get the proper notarizations done.This dealership is a mix of amaterurism and fraud. They knew of these issues yet were willing to sell it to a family from out of state and let them deal with these issues on the road.If you buy from these people, you have to inspect everything about your RV -- test the heating, AC, generator, TV's, everything -- before you sign anything. They are such pirates they should fly the jolly roger on their flagpole. Caveat emptor.
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