B & B Lumber

Great local business. You can actually talk to someone that is knowledgeable instead of wandering around trying to find a high-schooler like I seem to do every time I go the big chain store. They may not carry everything that the big chain does, but lumber selection is better.

If you are a home owner without future business leverage, you don't stand a chance when problems arise. I signed off and paid for kitchen cabinets, laundry room cabinets and a bathroom vanity (over $8000). I received damaged, incorrect, and partial resolution and only due to the fact that I contacted the cabinet manufacturer saving B&B thousands of dollars in a resolution. Don't let the friendly staff fool you. Management are beyond ignorant and incompetent.. I think the Jr. in Tom Jr. represents less than. I'm still out money for material and labor due to their errors.

I have used these guys for years. Always great service, and there prices are always competitive.

Most worthless customer service I've experienced. Walked in and saw FOUR employees at the front desk. Not one offered to help me out or even said hello. I waited around the store for awhile thinking someone would offer their help. After no one came, I went to the main register where all four were still chatting with each other. After standing there, staring at them, I finally asked if someone could help me please. One guy responded by saying he was going to lunch and another guy (found out the manager) glare at me and asked what I wanted. I told him I was looking for walnut wood. He gets on his phone without saying anything and mean mugs me the entire time he was on hold. I asked if he could help me with my question, he very rudely replied, that's what I'm on the phone for. Overall, extremely disappointed. Tried to support local business. The manager was a total jerk. Hopefully it was a fluke and I caught them on an off day. Lost all my future business and recommendations.