Automotive Diagnostic Center

Mr Richie is decent, dependable and fair. I recommend him to anyone who needs their car serviced to go see Richie. I will continue to bring my minivan to be serviced there. He went above and beyond for me

I have had my car repaired here multiple times and have been very happy with the service. fair and quick. great service.

Tldr; I needed help with a hardstart/idle issue and was charged $100 for a Quick OBD II scan (which I didn't need), a car start, and an oil check. Will not use, nor recommend these guys.I have a car that has a hardstart/idle issue. After spending a lot of time and effort trying to solve it myself and failing, I decided I needed help from someone with more than the meager knowledge I have; so I took it to Automotive Diagnostic Center to have them find the problem.I made sure that I provided them, both in written and verbal form, a comprehensive description of the problem and the actions that I had taken to try to solve it so that they would have a good starting point. I received a call from them saying that the oil needed changed and I could come pay the diagnostic fee, $100, and pick up my car, or they could change the oil, $60, but they couldn't proceed with the diagnosis until the oil had been changed.To be clear, I am not complaining that they said the oil needed changed because, it did. I'm not even complaining about the cost they quoted me for the oil change; $60 is reasonable, a bit steep, but not horrible. My problem is, they charged me $100 to do a surface scan with an OBD II, start the car and check the oil. I'm sorry, but, can you not see the issue here, ADC? This is the kind of stuff that so many shops pull that make people distrust and dislike you.For $100, you could have done any number of things (all things that I don't have the tools to do nor the knowledge to know what to look for and why I took to someone who should):* Compression test* Blow by test* Intake manifold vacuum test* Fuel pressure test* Check the spark plugs* Use a fancier OBD II to do a more in depth diagnosis to see what each of the components are actually doing to see if one is just barely working or acting in a way that indicates a short or bad wire/connection.Those are just some examples off the top of my head. I'm sure that other things could have been done. What you did do, I could have done, and had done myself and would not have brought it to you had that been what needed to be done.

I have been going to Expert Auto on Central for the last few years. Each time it was done right. I wanted the cost to be reasonable, the fix right, the relationship honorable. Again I was not disappointed. Tommy Chou the manager was quick to know what was wrong, had the service done by the next day. This was a mobility van and he knew I had to have it available as soon as possible. Hats off of course to the mechanics: it runs great now. I trust them.

I had my starter replaced. I didn't know when they would get to it. It was not same day service. It was going to take a couple weeks to pay in full. I offered to make a partial payment then and finish payment without receipt of my car until I finished payment in a couple weeks. The owner response was that they were going to leave my car outside off premise with the window rolled down and told me it wasn't on them if something happened to my car because I couldn't pay in full immediately. I would not recommend them to anyone. Horrible customer service.

Super easy to work with and felt like I was doing business with a good friend, even though it was my first visit! They let me know what was wrong and did their very best to fix it! Richie was very cordial, friendly and easy to talk to over the phone! I will return here again if I have future issues!

My brakes were making weird noises so I scheduled to come in here to have it checked out, and got an oil change & tire rotation as well. They did the brake inspection first and then called me to let me know exactly what they recommend and the pricing. They were very transparent with everything they were doing and what the associated charges were for. I have had some bad luck with other places, so I was scared to have to take my car in anywhere. It is a huge relief to know I can take it here and not have unnecessary work/charges recommended. Plus the work was done quickly and I got my car back the same day. The value, communication, and honesty were top notch!

Once again Ritchie and his crew at Automotive Diagnostic Center have come to the rescue of my 2006 RAV4. They have recently replaced the water pump and done some general maintenance like oil change and new spark plugs. I had a weird chirping noise that seemed to come and go, so I took it to the only place I feel comfortable taking my car. They had to keep it several days but finally got to the root of the problem. They replaced the tensioner, serpentine belt and the alternator. I feel like i have a new car. They are honest and a great group of professional guys. I highly recommend Ritchie, his crew and his shop. Thanks again for taking such good care of us. I have a great car and expect to have it a while longer due to the experts at Automotive Diagnostic Center. RWallace